Burger King — Restaurant in Columbus

I pulled up there to check out burger kings new fiery fish sandwich. The Assistant manager "Big D" his tag read. He was outside as I pulled up, he went in seconds before myself, I walked in right after. He proceeded to take an order of a father and daughter. I was totally grossed out, I knew he was outside and NEVER WASHED HIS HANDS AFTER BEING OUTSIDE! I the food industry, sanitary is very important, especially during the various of viruses out and about year round since Covid Variant. I asked him about washing his hands, he became confrontational, asking me what did I see him doing outside. I clearly stated, it's not about what, why, you must wash your hands and glove up as the other workers. He kept asking me what did I see him do outside, I stated again, you walked from the trash area, you was outside and touched the door handles and its was you do in the Food industry. I Didn't get my fish, I walked out and hoped, that he didn't contaminate the father and daughter food which he bagged. My point, you didn't prepare it as he stated, however you still touched the food, by bagging it. Smh, at this location, nice and clean, just always bad management, it's never the workers, it management, this isn't my first bad experience here at...

I ordered a whopper with no cheese add mustard, medium fry, and medium diet coke. I got my food, as usual the sandwich is so messed up everything falls out onto the wrapper with no mustard of course. The frys were alright, they ALMOST always are. Now my drink.... I am a diabetic so I always ask for a diet drink no matter which brand it is. The tab is always pressed down for diet, which should indicate a diet drink. Right?... wrong. Every single time I stop at this burger King and I get a drink its never DIET... I cannot have all that sugar. And of course with the little tab pushed down and some misplaced trust it is NEVER DIET. I will never eat at this Burger King so long as I live. I will not end up in dka because someone doesn't understand Z E R O, D I E T, NO Sugar. I get one customer doesn't make a difference. But come on, even when you read the order back and when you hand it out the window with the verbal description of diet coke . It should be a diet. Even if it was the wrong brand, I would not care as long as it was Diet. Your whopper has 72 total carbs, sugars and added sugars combined. Your medium fries have 37 carbs and sugars combine. That's...

This location has a few great workers but the horrible ones out shine them. The professionalism is so trash it’s not even funny. Something will go wrong on their end and they don’t expect to help or refund someone’s money back especially when they didn’t even make or give the customer their food. I literally did a mobile order. They told me their system was down which is cool, so I asked can I get a refund and the person on there is telling me “you ain’t getting your money back, goodbye” (that’s literally how she talk from the beginning till the end) as if I didn’t spend money already for something you can’t make. She put someone else on the speaker and he didn’t know what he was talking about, just trying to convince me to ignore the fact that I spent money and that I’m not obviously getting my meal. Didn’t even know where to point me how to get my money back, had to do his job figure it out for myself. I work in customer service, and this was just trash.This was the most simplest conversation and they couldnt...