Waffle House — Restaurant in Columbus

Can someone explain to me why this location only due take -out only ? Because this my second time me and my son was trying to go there eat breakfast because it was closer to my house. The first time my husband and I want there for a breakfast with out are son the black young lady was a soo nice took care of of use at the table Serving are meal at time ask for us too come back again so she could see her friend againand.. She talk too my husband was laughing at us enjoying are complimentary having good conversations with my husband and me. When I we left the the restaurant we both were very happy with there service. So wee wanted to come back again on the Sunday morning around noone close too lunch time and this what happened the Second time wee want with my husband with my son the lady got angry told use we had leave because she couldnt handle anymore oder from customers and that she locked the door behind us got so mad at us for coming. We love are waffles house because that only thing my son loves to eat and I always support the there business but for this location we will never come to this one ever again. I was shocked that this happened to us again, one of there Co -worker did apologize to us saying sorry we only during take -out only not dinning in but, I saw some of table was empty and yes there were some people was eating inside. There was no sign at door saying no dinning in the but, only take - out only. I wish there website was update. They really needed too put a sign on there door so there customers will know. During pandemic no one was not aloud to eat inside only take -out only but, I stile see people eating inside so I'm not understand why ? what has change to this location why? I understand losts of business are lossesing people can't keepet up there business during the pandemic and after pandemic was over its kinda hard to Support the local restaurants when they need us for there business. My son and I was unhappy so we went to different location instead full away instead being close to home. Something has to change for...

Dated free standing establishment. Plenty of parking , enough for the size of the building and the customer it is allowed to hold. Not very clean or organized. Our server was phenomenal, professional, pleasant. She made our experience nice considering the food was not quite up to par. She made it right. Place was very busy. Manager shut down dining area (we were last served) and wouldn't allow others to dine in, just carry out and scolded customers to wait outside. She was loud, rude and mean, very unprofessional. We were trying to have a pleasant breakfast after church service. I enjoy Waffle Houses for some reason and is normally a great experience but that morning was challenging to enjoy due to managers conduct. She was not rude to us directly, but nonetheless, we didnt care how she talked down to other customers and especially her staff. She was mad and frustrated while holding the chain blocking off dining area. We were impressed by our server, she kept her composure and remained calm and pleasant. Manager needs to take lessons from our server on great customer service. Our visit was good till the manager, made the experience an unpleasant, upsetting and disappointing one. We sympathized for the rest off the staff, servers and cooks of her inappropriate behavior. Food was good for the most part. Server, excellent. Cooking staff, wonderful. Manager on duty, horrifically upsetting. I do still recommend coming in to dine regardless of our experience that day. The pleasant staff will do you well and hope that manager doesnt bdhave the way she did with you. Bon appetit and...

Edit: Downgraded from 2 stars to 1 star, because, in 5 months, the problems have gotten worse! It's 2:00 p.m. The restaurant is moderately crowded with SEATED customers. "We Are Only Doing Carry-out At This Time." I asked why, and was told that Lunch servers were going off shift, and evening servers hadn't come on yet. This restaurant's problem is self inflicted. If they can't schedule personnel, they need competent management. Furthermore, Waffle House is supposed to be a 24 hour restaurant! 7:00a.m. to 9:00p.m. is not the service I expect from this restaurant. When I eat at a Waffle House, regardless of the time of day, I tip a disproportionately high amount, because I appreciate the ubiquitousness of the places. Regardless of the time, and with little regard to the geography, I used to be able to get a good meal there. If Waffle House doesn't get back to its core competencies, it will end its years of success with widespread failure. Original post: 5 months ago: I don't get it. It was 1:00 p.m. They weren't short staffed. There were 6 people visible. I walked in the door and "We're only doing carry-out." In general, I like Waffle House. The prices aren't much higher than fast food. The quality is much better. THIS LOCATION, however, near Port Columbus Int'l Airport, will never see me again. They won't see me tip a waitress $15 on a $5 check, while a friend gets chemotherapy down the street. Their neighborhood contains a cancer treatment clinic. If they don't want to serve the people who drive those patients from all over the state, I certainly won't go out of my way to eat...