Subway — Restaurant in Columbus

Subway is the most simple fast food sandwich shop and somehow this location messes it up every time I’m from out of town and this one is on of the only fast food places nearby. This was my second time coming to this Subway location and I cringed coming from the first visit. When I first visited this location the employees were so rude any little thing you asked for on your sandwich that you’re ordering! is met with an attitude, which I never understood your making a sandwich it’s simple . I get it they get walk in orders and online orders but the blatant rudeness is not needed. Just simply say you need more time ,make people wait patiently they would prefer that then to be met with blunt responses and sarcastic tone . I couldn’t stand it so much I walked out while my sandwich was being made because they were literally giving so much attitude. This last time I came in it was almost the same story. The employees never acknowledge me standing there even though I was the only one in the restaurant after waiting 5 mins or so they were continuously having side conversation laughing it took me saying “ will someone be able to make my sandwich today, “ that they finally acknowledged me standing there mind you I am a very patient person and have stood and waited in numerous of long line so I really understand situation there may be something that I might not be able to see but still ! they’re also uncleanly! I had to ask the guy to wash his hands after seeing him make for someone else . Any little thing I wanted on my sandwich I had to repeat literally three times which I felt like was a sarcastic tactic to annoy me but whatever maybe its just me * sarcasm * anyways, the moral of the story is please don’t patronize this subway go to any other one in the area because this one...

The workers were rude the manager just as rude as the workers . I came in to get a sandwich couldn’t hear the lady well. I was on my phone when i first came in , but i had stoped talking to the person that was on my phone when the lady ask me what i wanted . I couldn't hear her well because she had a mask on and couldn't speak well . I told her I'm sorry im having a hard time hearing you she then stated that “You cant hear me cause your on your phone “!! But at the time I was no longer speaking on my phone i just couldn't hear her , but she still suggested that it was because of my phone and at that point i no long wanted to eat there or argue i ask to speak to a manager . When I made my complaint the manager blew me off while her employee was talking smack to me in front of everyone and said we have had no complaints all day as if my concerns were not valid. She blew me off never apologized for her behavior or the behavior of her employee . I ask for the number to the owner she referred me to...

Subway at 1425 N CASSADY AVE Columbus Ohio. The customer service is trash. They usually have an attitude when we come in to place orders on our lunch break. I walked up to the counter to order and the server asked if I wanted to order🤨 ? When I said “yes”, she rolled her eyes. I asked her if she needed a break and she sighed so I changed my mind and walked out.

I used to be a loyal customer but after this and many other experiences, I’m over Subway and won’t recommend it unless, we’re on the out skirts of the city for lunch. I’ve already reached out to customer about this location and the customer service hasn’t improved.

It’s not a surprise that they NEVER have name tags on….🤣 not only was her black pants and plain shirt dusty but she hadn’t washed her hands after dealing with the cash register 🤮

#Cant wait for Sheets to open up across the street. They sell the same items with better customer service.

#If you don’t like your job, do us a favor and find another...