Five Guys — Restaurant in Columbus

If you want to treat yourself to a really good burger and awesome service, this is the place to go. Friendly staff that was considerate and helpful. It doesn't hurt the friendly services came with a big, fresh, quality cheeseburger - yes, a double patty burger is the regular cheeseburger, a strawberry shake that was drink to the bottom good, and fries that were enough to share but guaranteed me giving the "side eye" when my friend tried to take one. She had to get her own lol. All was at a similar cost to a mediocre combo from somewhere else. However, if you have a peanut allergy, unfortunately this place will be a miss; peanuts are fresh snacks while you wait. All in all, it was a pleasure going to this location and having a meal to enjoy. Will...

So overpriced, five guys used to out do the competition being slightly more expensive but making up for it with size and quality. However prices have gone up (like everywhere) but quality has severely decreased. Patties weren't any bigger than Wendy's and truthfully I can get a double from Wendy's for a couple of bucks cheaper than a little burger from here, and it's just better at this point. Fries were good but fries are good everywhere nowadays. Got it for Father's day for my dad and he liked it but was very underwhelmed considering I used to hype up how good it was. Tried to leave the store themselves feedback from the receipt and they wanted me to answer 500 questions, so I'll just come here and leave...

“Two out of the last five times, this franchise has shorted me a patty on my takeout order. I contacted the corporate office to register a complaint and received no response. What’s even more frustrating is the tipping culture where we’re expected to tip in advance of service—I tipped these folks in good faith, only to be let down repeatedly. This is unacceptable. Take my advice: always check your order before leaving, because apparently, quality control and customer service are not priorities here. And please do not use ChatGPT to respond to reviews. It demonstrates lack of sincerity. At least take the time to craft a...