Starbucks — Restaurant in Columbus

Usually this location is excellent, orders are usually perfect and the staff most of the time is lovely. I’ve been frequenting this location ever since it opened even though there are closer locations to me. However something has changed as of late, more orders are getting messed up and the service has been less than stellar, this morning in particular. I ordered in the drive thru, but went inside to correct an issue and not hold up the drive thru. The employee Jared was particularly rude during our entire interaction, and when I requested a remade drink they only put additional cold foam on top instead of remaking it. I also tried to purchase a retail item with stars, and even though it should’ve covered the entire item I was still to be charged extra for what stars didn’t cover, which is not true since I’ve made retail purchases with stars before. I understand that everyone has bad days and having a customer service job is difficult. But I wouldn’t be leaving a bad review for just one instance, so this has turned into a...

I visited this Starbucks location to study. Upon arriving I was able to see that there was accessible parking and sidewalks that were level with the parking lot allowing easy access without having to move to a ramp after exiting your car.The inside counters are at a good height for easy use by anyone. There is also a wide open floor lay out allowing for easy flow of traffic within the store.One flaw may be the doors entering the building as they have a pull handle for the outside and push for the inside, both doors are fairly heavy to open and could pose as a barrier. The menu is shown in large print behind the barista station for accessibility view. There is music playing but it serves as good background noise and is not overly loud or distracting. Very friendly staff and quick...

Starbucks has always been a place I felt comfortable. I've always been accepted for who I am or no matter how I am and I just want you to know that as a person who does a lot of deliveries and driving I really really appreciate you having decent restrooms and not judging me and giving me the appropriate amount of time being that I'm disabled to use your restroom and thank...