Edit Upgrading my review from 2 to 4 stars! Wolf Ridge reached out immediately about my negative experience, and proactively offered to send me a gift card for a chance to come back to the dining room for a better experience! This falls right in line with the service that I've consistently experienced from them. As stated earlier I wasn't planning on no longer visiting their establishment but it just cements them as a great establishment in Columbus in my eyes.
I feel very conflicted about leaving this review. In general I don't usually leave bad reviews unless I've been treated very badly but in this case I found myself so disappointed I felt the need to say something....Let me start with this caveat. I ABSOLUTELY LOVE WOLF'S RIDGE. It is hands down a top 2 brewery for me, and their taproom is always a great time. The food in the taproom, everytime I've had it has been delicious, and their beer, in particular their stouts, speak for themselves. The staff is always warm and friendly and clearly well trained, and that held true in the dining room tonight as well, as our food came out efficiently and looked absolutely fantastic on the plate. Unfortunately I found myself so unbelievably disappointed in the quality of the food we were served. I have been wanting to do a sit down in the dining room for a long time and have followed all the mouthwatering photos on instagram for quite some time as well, so I was extremely excited to sit down and finally have a chance. Everything LOOKED gorgeous, but our scallops were raw, and I don't mean cooked lightly to preserve tenderness, I mean cold in the middle fresh off the boat raw. My sister's duck was way over salted, and the parsnip puree it came with had a very off putting taste. The soft cheese we ordered would have been fine except it came out so covered in nuts and syrup you could barely see, yet alone taste the cheese itself, and it was served with nothing to scoop or smear it on despite the description of it being served with fried bread (turns out that meant a few crumbles of fresh croutons). Lastly my lamb shank pot pie. A stunning mound of visual goodness, served on a fluffy split puff pastry, rest on a velvety pool of red wine demi. Except the meat was so tough and chewy I had to give up on a few hunks, and the demi was overpowered by salt with a slight red wine finish....We spent alot of money tonight and we're very disappointed. I say all this to say, I know this staff and this restaurant can do so much better. I will ALWAYS be a patron of the taproom and will continue to sing praises about the staff, the marketing, the beer, their delivery service and so on. However, I don't know that I will be paying another visit to the dining room unless it's for a few drinks and...
Read moreMy husband and I, with a group of out of town friends, came here to enjoy dinner. The descriptions on the menu sounded great, but when the food arrived, it was a deconstructed mess of ingredients. Their menu palette is mostly vinegar based, which makes sense for a brewery.
Although some of the dishes were beautifully presented, the portion sizes were small. Very small. My husband and I had the Peas for an appetizer for $12; it was literally a can of peas topped with some grated parmesan, served cold, and 6-8 crostini. My husband's lamb was cooked nicely, but my curry cauliflower had more stem than actual cauliflower. It was pretty bland, I honestly could not taste the curry, and, all in all, I probably only got about 8-9 cauliflower bunches.
Our friends bratwurst plates were a total joke tho. It was a piece of bratwurst with condiments individually circled around a piece of circular bread. I was initially excited bc I thought it was a pate, nope just more hard, crunchy bread. It was also not cheap.
Also, Wolf's Ridge, relying on such crunchy bread as a palette cleanser means that it is very, very, very difficult to talk with the people you are with. There were a lot of awkward conversation pauses as we were quickly trying to chew the bread
I opted for dessert and my cheesecake was 1 tiny spoon scoop of sherbert, with a tube of cream cheese (maybe 3 oz?) on top of some breadcrumbs. The fudge cake was also a small scoop of fudge ice cream and a three layer square piece of cake. I much preferred the cake to the cheesecake. But, both pieces should definitely be considered a "taste."
We had 7 people in our party and was auto added gratuity to our bill. I do not usually mind this, but there was no forewarning and, the thing that irks me most, especially as a waitress, is that it charged gratuity on tax as well. Ugh. However, our waitress and the server assistants were fine although not very personable, but were quick to remove excess plates, refill drinks, and place orders.
The beer was excellent, the flights a reasonable price, and the selection was wonderful. Just go to drink, do not waste your money on the dinner. We had been there for brunch and had a fantastic time, but the dinner was underwhelming and overpriced.
After my husband and I left with a $130 bill, we had to go somewhere else to grab some food. It kinda put a sour note on our night. Everyone did bond over the forgetable experience though. Thanks?
This kind of charge at Lindey's or Tuccis or Skillet would have been worth it because we would get such a satisfactory meal. Wolf's Ridge really was not worth it. Probably will not be...
Read moreJust to start this is the 2nd time we have had our company party here 1st time was great however the 2nd time was the worst most disrespectful, disgusting, and embarrassing times I think I have ever been apart of. We rented the place from 7pm to 11pm mind you this is just enough time to start to injoy ourselfs. When the bartender Elisha 1st began to be disrespectful to one of my other coworkers putting her hands in his face. Started at 10pm and than before they even called for last call she started cutting whom ever she wanted to off not like 1 or 2 because they were drunk it was 5 or better like this was clearly a power trip or just mad and took it out on us when we spent alot of money to enjoy our day and it was not because one bartender Elisha . Myself included she stated i was to drunk because i didnt know the name of the drink i was asking for. Than i let her know that this was my 2nd drink. After the embarrassment i let her know that this was my seconded drink. And she rolls her eyes and than severed me. 1 if she thought that why would you than serve me. So after that i began to start talking to my fiance. The bartender than reached over the bar and grabbed my arm ever aggressively and with her other hand ripped the drink out of my hand, and said "you will not talk about me!" As she screams in front of everyone. And i assure you we was not we all was talking about our kids. No matter how your personal feelings are you NEVER put your hands on anyone! This is assault not like she was gental ,everyone in my company seen this. This is not ok! I managed bds Mongolian grill at Easton for a few years and having came from this back ground i know that this is not ok i would have fired her on the spot. Im sure you could go back and watch the footage and see this embarrassing, disrespectful, and unprofessional act from your employee! We at our company Eco strive on great customer service having been here to celebrate ours accomplishments and winnings of the bbb award this is far from acceptable. So i am writing this in faith this will be handled in the proper manner so no one elses safely or experience is ruinned by one bad employee. I did talk to manager on staff and she offered a 6 pack of beer. But i was to drunk for the bartender? I felt assaulted and embarrassed i left. I could go on and on but i think i...
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