Jamba — Restaurant in Concord

As someone who has worked at another food establishment, I understand places can get busy and some days are difficult. However, each time I've visited this particular store, I remain unsatisfied. I attend school in the same area and have had great experiences at other Jamba locations which is why I've visited this location on three different occasions, but will no longer waste my time. On one occasion, I waited nearly 15 minutes for a smoothie bowl that was missing some toppings. I assure you I am not exaggerating the wait time because this visit resulted in tardiness in my next class. They were happy to add them on later and apologized nicely, but it didn't help that I had to wait almost double the time for lacking service. The second visit resulted in juice filled with pulp. When I brought this up with another Jamba worker from a separate location, the only explanation offered was that perhaps the machine that made my drink was in need of a cleaning. The last time I went, I had to repeat the single modification I requested multiple times to the team members making the smoothie, even when the worker who took my order assured me it was no problem. Upon receiving that smoothie bowl, I realized they honored that one modification and forgot other ingredients in its place. I really hope this review comes to their notice in hopes they...

I’m visiting family and I went to this Jamba Juice on Memorial Day, when I went it was very busy and there were a lot of of orders, and well the workers were doing there job and making the smoothies and attending the customers but there was an African American young women, she had a different colored shirt and apron from the other employees and she was just standing there not helping them AT ALL. I was watching her while waiting for my order to see if she would help but she just stood there and I was about to ask for the manager to speak to them because this behavior that she was showing is unacceptable and unfair to those who actually were doing their job and attending the customers. I don’t know if that’s part of her job to just stand around and watch everyone but if it is she shouldn’t even get payed. When I walked out some of the customers were also complaining how she wasn’t...

I love Jamba Juice, I just hate this location. I only go here when I’m really desperate. First, parking is really ridiculous. Second, I seriously feel like they always try to cheat me. Either the smoothie isn’t filled to the top (and I don’t mean a little less, I mean a significant gap) or it has too much ice and is watered down. It’s rare that I get one that is anything like I get at other Jamba stores. Every time I go here and get a smoothie I curse myself out later for paying so much and feeling like I got ripped off. My advice is to try to go to another if you have the option. If not it’s still Jamba but be prepared to maybe feel a little...