We went for my son's 18th birthday. The staff were bad. Some were rude and others didn't care about customer service. The place was half full and the drinks took forever. They took 20 min to get us three draft beers. Then when we asked for another round they took another 15 min. There were three girls at the bar. And hardly any drinks being made. When we asked our waitress about our beers she just said we had to wait that she already put in the order. Really? 20 minutes in a half full restaurant for three draft beers? And as soon as we sat down she asked us what did we want to eat. We hadn't even looked at the menu. When we said we need some time to look she made a face like we inconvenienced her. She kept being pushy and said we needed to order soon. I was like, we just sat down. She hardly came back to the table to check on refills or anything. We had to call her over. She was just standing at the podium by the register on her phone. And when we called her for refills she would make a face and seemed bothered. Another waitress who finally brought our beers got upset when one of us said, "Thank you, ma'am." She got heated and started telling him off because she said she was not a ma'am. Wow! They really need to train all their staff on customer service. It was horrible. As far as the food goes, it was mediocre at best and very small portions for the price. The food had varying tastes. Some dishes were seasoned well, others lacked flavor. The wings had very little flavor for being fried. The only thing good were the fries. Definitely not worth it. I don't think we will coming back. I know most people go there for sports or the staff, but it was bad. It reminded me of that restaurant where the staff is supposed to be rude and mean with customers. ...
Read moreWhile traveling me and my children along with my mom (83) and best friend decided to stop in for some lunch. Now granted, I know all about the atmosphere that didn't really bother me but I did decide to warn my mom. Now you may be wondering why did I decide to go there with my mom... because my boys wanted to go there (15 & 18). We had just come from vacation and they missed out on an opportunity to go with their older brothers and brother-in-law to so I decided to go ahead and take the initiative and take them. I'm a single mom of four boys and two girls and think I'm more a boy mom since I've had to talk with them about some "manly" things. I've always been open and honest with my all of them so I don't shy from this sort of atmosphere. After warning my mother of "the kind of place" that we were going she was hesitant but had no problem when she received her food; it was absolutely amazing! Our service was great too! I absolutely LOVED our waitress Morgan (and according to my sons- 15 & 18, they did too; she was the hottest one working that day 😂). She knew her menu. She knew the drink specials. She paced herself perfectly coming to check on us throughout our meal and all in all for it being my first time at a Twin Peaks and my son's first time at a Twin Peaks along with my mother and best friend's first time at a Twin Peaks, I can say I will definitely be back even if I don't have my boys with me. Twin Peaks can be a nice experience for the whole family, so don't necessarily count it out because then you'd be missing on some pretty good drinks and food; just remember what you we'll be expecting once...
Read morei'm not the type to usually leave a review like this but coming from a TPG myself, i work in the same industry and atmosphere, so i know exactly how it is. my hubby and i came monday the 14th around 1:30 and when we walked in we were greeted by the host and we came to sit at the bar. we were severed by Anissa and everything was fine for the first round. we then ordered 2 thin minty shots and she accidentally mistook it for 2 mint tea shots. which was perfectly fine with us we would've took them anyway. when we told her we meant 2 thin minty but it was ok we will take it anyway she said "oh" with an attitude and walked away rolling her eyes, 5 min later snatched them back and made us the thin mintys and when we said thank you she said "yeah" and walked away with attitude. then later ignored us completely and asked everyone around us if they were ok except for us. just lots of unnecessary attitude and aggression when we were nice the whole time. I can say that Stella was nice and helped us when we needed and was sweet and pretty but over all i came to a different twin peaks in a different city to see what it was like and definitely got slapped in the face with attitude from Anissa. which is why i left no tip. mind you i know exactly how it is working at twin peaks so i usually like to tip 20$ + because i know how stressful and mean ppl can be. but this experience was a different story and i actually feel bad for the girl because i would neverrrrr treat a customer like that period. Stella did amazing though so shout out to you girl, but Anissa fix the attitude fr girl it's gon get you no...
Read more