I didn't want to leave a bad review year hoping that I would get a call back to rectify, but I didn't get one. So I stopped in for lunch a couple of days ago in order to sandwich. I've heard so much about the sourdough experience with boudin and figured I would give it a try. Not only did it take quite a while to prepare this sandwich, the whole experience was ruined because of how overcooked the whole thing was. The bread was hard enough to cut diamonds! Even the birds rejected the crust. What parts of the brand I could eat still has the roof of my mouth raw 4 days later.
I called through the crazy maze call tree you have to get in contact with someone and left a voicemail. No one has still responded. Taking it back was not an option because I was already on the road.
I really like sourdough but it will not be...
Read moreI love boudins, but this location is not it. 2nd time I’ve ordered for pick up and they completely butchered the order. This time, the bread was completely burnt, not “toasted.” Clearly someone ran it through their toaster twice (cheese looked fried) and instead of remaking it, they said “meh” and threw together a burnt sandwich for me. It literally tasted like charcoal - and ended up in the trash. Also, there was no sauce on it - the other sandwich in the order was no sauce, but this one was regular. Another thing, we upgraded one of the salads to a Caesar, and they gave us a teaspoon worth of dressing… Honestly, won’t go back unless under new management - their kitchen practices cannot be trusted. Tried to call to complain, no one answered, so I guess this is...
Read moreI'll start off with the positive, which is their food definitely has good flavor. That being said, my Italian Classic sandwich was so tough to bite into that I felt like a savage and gave up on the last couple bites. I think it's partly due to the unnecessary thickness of the meat slices. Also, our trip was later in the day, so I think the sourdough must have started to get stale. After all that I still would have given it 3 stars. However, the online menu said the soup of the day was corn chowder, but I was disappointed when we got there because I was told that had been changed. I thought one of the main benefits for the restaurant to have an online menu was the ease and speed of...
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