Nordstrom Ebar Artisan Coffee — Restaurant in Corte Madera

Date: July 5th, 4:42 PM

My experience at Ebar was unfortunately very disappointing. I walked in with a smile and a positive attitude, but was immediately met with rudeness and hostility from the barista. Her demeanor was bitter and unkind, creating a noticeably negative atmosphere. It was clear that even the other staff members were uncomfortable with her presence. Exceptional service starts with a welcoming attitude, and this interaction fell far short of that standard. I strongly recommend that management reevaluate this employee’s role, as her behavior is likely driving customers away and negatively impacting team morale.

Her: black long hair in a ponytail,...

Bruh I'm quite disappointed. I've tried ordering from this place a couple times on door dash. The food and the beverages are delicious, but the service is rough. Given I've only dashed it, I get limited interaction with the staff itself, but the service is still reflected thru the order.

Today my coworkers and I ordered two hot coffees and a cold tea. Only one coffee and the tea was delivered and no notice about the other coffee being forgotten. Spoke to our dasher and he informed us the store was swamped with orders and only one person working. I feel bad for the single employee having to man the...

They need to have better customer service in the afternoon. They are not friendly, feels to me like they don't want to work there. You can feel it in the atmosphere as soon as...