West & Co. — Restaurant in Culver City

UPDATE: I was invited back to the restaurant by the director. Thank you to Faqueer for showing me my first experience is not a normal thing. Carlos was my server, and very attentive and Terry was a manager who also came by to hear about my experience. I appreciate the restaurant for taking accountability. I believe my first experience was due to the servers bad night and the new menu for Dine LA. Definitely get the salmon, it’s very delicious.

Came for Dine LA. Server continued to exhibit frustration and seemed overwhelmed, despite the restaurant being very empty- about 6 people, 3/4 tables total. Wasn’t attentive and when we were given our food, we were constantly missing things and he would assert we weren’t. I had to have him go bring a menu so we could show him what comes with the meal. He made it like we were bothering him. The manager ended up taking care of us but the server never came back to the table, no apology, or anything. Food needed more seasoning. Server waited until the end/final course to tell me they were out of my dessert choice and I’d have to pick something else. Parking is also very complicated at this place. I will not return but the drinks were good. This is a restaurant in the hotel lobby so not really aesthetically pleasing. Was hoping the food would at least be good but this is not a place for date night or really going out of your way to...

This is a nice Hilton hotel; however, this restaurant is not suitable to be at this hotel. We (4 of us) went to have a dinner at this restaurant on April 25th 2023. One of us ordered a lobster on a side of a baby back rib and when the lobster came, it looks okay, but it has a foul smell to it. When I tasted it, it has spoiled taste to it. Of course we sent it back. The server did not offer to replace the Lobster with anything nor did he ask us if we need anything instead. He also did not apologize for serving a spoiled lobster to us either. When the bill came, the server took the Lobster out of the bill, but 2 of our truffle fries were $13 per plate instead of $5 as displayed in the menu since we ordered it on side of our 2 meals. When we asked about it, he said it's $13/order, not $5 as noted in the menu. We did not want to argue with him, so we just gave him less tip and left. Anyway, in our opinion, the menu is not clear and the food should be more fresh at this restaurant in order to be suitable for a restaurant at a...

This is located inside Hilton Hotel Calver City on the ground floor. I had the All American early breakfast here. The eggs and potatoes were cooked to perfection. Bacon and vegan sausages were also great. All in all it was a high quality breakfast at $30. Service was great. I also recommend the sourdough bread and butter which were tasty.

I also tried their vegetable fritatta which was also delish! I asked them to add the vegan sausages inside the fritatta and that worked well. Service was...