Sizzling Lunch — Restaurant in Cupertino

To management of Sizzling Lunch: Some time between June and October 2024, you changed your dining room's ordering system. You removed all tablets from the tables, where one could order food, and now expect customers to order food from their own phones. This is an annoyance I could overlook, except for the fact that the ordering system is by a company called ToastTab, which requires:

1. Have to enter one's personal phone number.
2. Have to accept their terms of service, which contain a binding arbitration clause. This is unacceptable. As a paying customer, I just want to order food and pay for it. I should not be required to enter any personal information, and give up my rights and privacy just because the menu says so. Your staff submitted the order using the on-site tablet, which defeats the whole purpose. Food and service were good, except for this major problem. Get rid of these terms, and bring back a better...

Such terrible customer service. Waitress was so rude and disrespectful for no reason. Restaurant was empty yet customer service was some of the worst i have experience. When we entered the restaurant she did not even acknowledge us. When we finally got to our table there were a whole box of bleach clorox wipes on the table we were meant to eat off. I do not find this acceptable nor food safe. When we asked our waitress whether we were could use two happy hour discounts because we were planning to pay with two separate bills she said no. We did not understand why this was and asked her to ask the manager. She did not get back to us for a few minutes until we asked her what the response was. She made us come to her and did not report the response back to us. She said we were not “respecting the restaurant’s rules” when we simply did not understand their policy. We then left because we did not feel comfortable...

So the gimmick here is that they give you your food uncooked and pre-prepared in a hot black stone bowl and you cook and sauce it yourself. But the food is so gd mid that it would be preferable to go anywhere else that actually makes your food. I have asian genes so you can trust my taste that its about on the tier of something I'd eat by myself at home on one of my better depression days. And the "veggies" are just corn (which is a grain), lima beans (legumes have ambiguous vegetal status), green onions (more of a topping really), and if you get the tofu vegetable dish, carrots (credit due here) and a La Croix level approximation of onion. I mean mid food isn't a crime or anything but why charge $15+ for a meal that isn't even really prepared. Bay Area CoL I guess. Nice interior though. Would probably come here for something like a inertial Bumble meetup or a suicide prevention...