Jamba — Restaurant in Cypress

I would like to share a terrible experience I encounter today March 1, 2024 at this Jamba Juice store 5373 Katella Ave, Unit B Cypress CA 90630, at 1:36pm. Since I am rewards program member I wanted to used a coupon I received for 50% off a smoothie. When I approached this store the line was long, I decided to stand in line. When I was waiting in line I noticed only one girl who was working, she was taking orders washing blender pitchers and blending smoothies all at the same time. She was also fulfilling all the mobile orders at the same time. I stood in line for about 17 minutes and the girl said out loud I am only going to take Jamba Juice orders from the next customer in line everyone else would have to leave. She was back up on mobile orders and she was the only Jamba Juice employee working in the store. It's very frustrating waiting in a long line for nothing. I can't blame the girl who was working she was doing the best she could all by herself. This is a poor management issue. I asked the girl working in the store for the manager. She told me there is no manager there available. But she did gave me the store manager name which is De'Miyah. I am not sure if De'Miyah is a good store manager but she drop the ball today. If you are under staff then post a sign saying so or close the store instead having customers come in and wait in a long line just to be turned away because you're under staff. The other customers in line were also frustrated and inconvenienced as well. I am writing this review to let Jamba Juice know this is not satisfactory from a customer...

10 minutes before they closed I went in to get a smoothie really quick. Thankfully they were still open so I ordered my usual white gummy when I got in the car and I started driving way I noticed that the Smoothie was very watered down and almost like a liquid I went back to see if they can remake it or possibly get a refund so the girl decided to remake it for me. I was still not happy with the smoothie because it was still water down and liquid I don't know if the girl didn't put any effort in making it seeing as it was 10 minutes before closing and I'm sure she just wanted to Get out of there. I felt like I wasted my time driving there and spending ten dollars for a water down smoothie that I didn't even finished, can I get a refund Jamba juice or a credit...

1. unable to get fresh wheatgrass(main reason for coming)
2. Two people behind me ordered, got their smoothie, and were gone before they started on my 3 smoothies of which 2 were the same. 3)my 2 smoothies where made in same blender as next customer. I have never seen a smoothie place make more than 1 smoothie in a blender, even if the same smoothie. They made a mistake and thought I had 3 of same. After realizing mistake, poured smoothie back in blender and poured a large smoothie for them. Appeared to still have product left over. A lot of waste and not sure of...