Let me start by saying that the servers at this restaurant have always done a wonderful job. Very polite and attentive. My husband and I loved coming to this restaurant for their fast service and delicious ramen. Unfortunately we will not return due to a very uncomfortable encounter I had. I recommended this restaurant to my cousin and we decided to go on a Saturday. She had her three year old son and I had my two year old daughter. We were seated, ordered appetizers and waited on the entree. While waiting, my cousin’s kiddo being a toddler that he is, was simply expressing his happiness and shouting with happiness and laughing. He was not screaming to the point of disruption. The manager approaches my cousin and asks her if she can have her toddler keep it down. My cousin was in shock and politely let her know she could not control that. The manager then asked her again, walked off and told a man who seem to be her higher up, and he just stared at us as if we were being disruptive. No options for accommodating us were made! It was more of politely asking us to leave because a child was simply being a child and expressing himself. Keep in mind, this is a nonverbal child who uses different means of expressing himself, and we were not treated as customers and more as people who were being disruptive. My cousin kindly gathered her things and her little boy to leave while I sat back to cover the check for the not even half eaten food we had ordered. I approached the manager and kindly let her know that the way she approached the situation was not the best way. I let her know there can be a disability involved and her asking us to keep it down without providing any option to accommodate us, was not the best way to provide customer service. She politely apologized and let us know if she knew that, she would have offered the patio. But even in that scenario, there should be a sign of some sort communicating “kid friendly patio available”. We were in complete disbelief, and as a mother, I almost felt hurt because I could not be in a place of business, feeling comfortable that my kid can be a kid. I understand if this was a high-end, private, expensive dining, but that is not the case. Of course, you always need to control your children, but we were not being disruptive, disrespectful, to anyone or the business itself. I was hurt! So if you have kiddos, please save yourself some time from coming to this restaurant. I would really hate for a mother or father to go through what we went through because it honestly was a sad situation. All the best to this business and to the manager. I really hope this is an eye-opener to better serve your clients for future business. I mean this in the most...
Read moreI really wish I was able to try the food I had ordered when I came to this place for the first time, but unfortunately I won’t be returning at all based on my experience I had here. This past Saturday my cousin had recommended this place to me, knowing that I love Raman and i was excited to try this place. We decided to go have lunch. We both had our toddlers with us, her daughter 2yrs and my son 3yrs. Unfortunately our time was cut short due to the manager approaching me to ask if I could have my son be quiet or keep it down a little. I responded Very politely, I’m sorry, but I can’t control that.She then walked away And proceeded to tell another gentleman, my response to her. I was in complete shock For what she had asked me to do. My son was not crying, whining or throwing a Tantrum, he was simply excited and was playing with his toy cars on the table. Shortly after that happened, we decided to wrap it up. Also too that they didn’t deserve our service if we are being asked to keep my son quiet. I would have completely understood if my son was being loud or being fussy at that, My son is Nonverbal not that it was any of their business, but what made me more upset as the fact that they asked me to have him be quiet instead of asking if they could move us to a different spot in the restaurant or simply accommodating us. I didn’t really speak to the manager after she approached me, but I would definitely recommend them to be more specific on if their restaurant is not kid friendly to avoid any other situations that may come about in the future. I do believe I handled this very well seeing that others Would have maybe made a bigger deal about it. I hope that this doesn’t happen to...
Read moreNot impressed. My brother came here when it first opened. Soon as we walked in it was completely empty. Turns out lunch rush was over & they needed 2 & a half hours to clean and prep for dinner... eyeroll
Came back during the dinner time. Got seated.
Decor: Fancy; Menu overwhelming. Japanese, Korean, Chinese, Mexican (Taco) & American (Burger).
We played it safe. Shared a belly fries. Was good. I got the Chicken Katsu Bento & my brother got Tonkatsu Ramen. My Bento was meh & brother hated his ramen. Called it flavorless and lacking.
After looking around as the restaurant started filling up. We realized the type of crowds they're targeting. The bland & unseasoned (I only season with salt & pepper) crowd. Hungry Belly is not for the foodies who's looking to enhance their flavor palettes. But rather for those seeking Instagram ready contents.
May 2; We decided to order using UE (Ubereats) - you know to help small businesses during a pandemic. Everything. Was. Terrible. Not only did they forget an important item: $17 Dragon Fly Roll. The Chicken Katsu (Bento) was dry and overcooked. Chicken Teriyaki Bento was nothing but a grilled patty of processed chicken drench in sauce. UE refunded our entire meal.
They're's a reason it's named Hungry Belly. You come here hungry & leave hungry. Nothing more than low quality food served on fancy flat wares. Thats not exactly Japanese - not Korean or Chinese... Not Mexican nor American. But 100% pure garbage.
1 star for the fancy presentation. 1 for the decent overpriced drinks and belly fries.
Do what Mamassan did &...
Read more