Unlike most Americans, who apparently were born without taste buds, I know what "good" coffee is SUPPOSED to taste like. For that reason, it's seldom that I darken the door-way of a Starbucks. On this visit, I was meeting a client (she's offering a considerable sum, if I can 'disappear' her horrible boss, but never mind that right now). At any rate, both the coffee & the service were substandard, as is to be expected at these Walmart's of the caffeine industry... Yet I had to score 3 stars, do to the entertainment value that was provided to me. You see, there was another customer sitting at a table across from me, who made me laugh until my intestines shifted. I think it may have been a woman (I'll refer to her as "Brooks"). So this short, obese, chinless, huge-nosed, glasses-wearing, pasty white, supremely unhealthy-looking lady - complete with a highly annoying voice (paired with some sort of bazaar sing-song cadence, as if she learned to speak English by watching TV medical dramas, where everyone speaks to each other in a very urgent/stressed pace) was supposedly there to meet a guy she was trying to hook-up with from an interwebs cruising site. That's where the laughs came in. She was on her phone complaining to her friend about how her "date" was about 3 hours late! She also complained that he was married, overweight, unemployed, and on a scale from 1-10, was only average. She said she wished Idris Elba was blind, so she'd have a chance with him, and that's when the Starbucks employee walked by and said "wouldn't he also need to be deaf?" - which prompted a well-timed "GOT-DAM" from some weird looking kid who was...
Read more7718 Forest Lane, Dallas TX: This beautiful Saturday morning, on my way to house hunt, I stopped in, ready and in dire need of my cup of Joe. I grabbed a fresh creamy Greek yogurt with berries and ordered my regular fave, Grande Cinnamon Dolce Latte. The little guy behind the cash register tells me $8.xx, (I’m not exact about the cents due) I hand him a $50 dollar bill to pay thinking to myself how nice my coffee will taste in just a couple minutes. He looks at me, hands my $50 back and says to me, “We don’t accept anything larger than a $20.” Having nothing less than my little $50, I shamefully turn around, embarrassed that I had too much money in my hand to buy my coffee, and for the 1st time ever, walked out of Starbucks with nothing! Imagine?!! LOL 1st- there is no sign posted saying they only accept $20 bills or less. 2nd- that is the 1st and only Starbucks I have ever known not to take my money regardless of what size the bill was. 3rd- if this is a policy like 7/11, is there a locked money drop machine behind the counter that only has 10’s and 5’s come out for change? (Joke) It was 10am, every chair in the place was occupied, there were no less than 6 people behind me, and as I walk out, I can’t seem to believe that Starbucks, on a Saturday morning is unable to make change of $41 for me. I’m confused how I’m expected to believe the change drawer must clearly just be empty. I’m not sure. But, what I do know is that was the first time I have ever felt insulted and even discriminated in a Starbucks. Shame. I know where I will...
Read morein a world of thousands of Starbucks, and probably hundreds i've been to myself, this is the worst one i. i work around the corner and EVERY single person i work with has had an issue with them at some point or another. the list includes, but is not limited to: being berated over wanting cream cheese for a bagel (and cream cheese literally being thrown at the counter when asked for it); asking an employee where i was in a queue, to which the girl without looking up said "they're working on it" in an extremely rude tone when they in fact, were not working on it and my drink was wrong (albeit because of something i misclicked online, which she had a massive attitude about). i understand i made a mistake but i would've been willing to pay for another one, i just wanted to check if my drink was near ready and she just straight up lied to my face without knowing if they were working on it, to later blame me for the fact i misclicked an option; marking our mobile orders as ready just to get there and wait 20 more minutes; not filling our drinks up all the way. the creamer in my coffee being literally clumped together in my drink; replacing an item with something else without telling us because they were out, then getting annoyed when we wondered why the item was different and barking at us they were out ( sorry we are not psychic) ; the people are absolutely horribly rude outside of like 3 employees and the nice ones always leave. it didn't used to be this way, i would say it started around the time they...
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