So much potential, lack of pride and professionalism will continue to keep the potential locked
It's with a heavy heart that I recount my recent visit to Yujo. To celebrate my first birthday dinner in Dallas and anniversary with my partner, we visited Yujo through a recommendation from a coworker. She had previously told me that she had a pleasant experience here so I had high hopes.
When we first arrived, we were greeted at the door of a man who seemed like the manager or the owner of the restaurant. There were approximately 20 people at the restaurant when we arrived. 6 of those who were sitting at tables and the rest at the bar. We were taken to the sushi bar which was packed like a sardine can. We felt uncomfortable sitting there so we opted for a table instead. We ordered a handful of menu items to taste. Our full order of appetizer, uni pasta, 6 types of nigiri (hirame, shima-aji, fatty salmon, maguro, tai, and amaebi) , a soft shell crab temaki, 4 temaki (spicy tuna, salmon, chef's choice of toro, and my choice of hirame), and the volcano roll took over an hour to be fully served to us. Aside from my favorite nigiri, amaebi, not being served at all due to server error, we were served all out of order. As for the hot food, we understand that it may come out of order because it's being prepared in the kitchen and not at the sushi bar. However, we expected at least the rest of the dishes being prepared in order. We were randomly served temaki, some pieces of nigiri, soft shell crab temaki, then the volcano roll, and some more nigiri when we inquired about the status of our nigiri. Our palate was already overwhelmed with sauces and flavors of the roll when we received the rest of our nigiri. By the time we were already done with our meal and they had taken our plates away, we finally asked them about the status of the our amaebi, which we found out was never ordered. We were offered amaebi on the house, but we refused since we had already finished our meal.
It was also evident that sushi chefs were distracted by the bar customers buying the chefs and the server drinks, which resulted in the lack of pace and speed the preparation of our meal. We were informed by the owner/manager that because their restaurant is omakase style, it was served at a slower pace. If the service was slow because it's omakase style, we should also expect the food to come out in order, omakase style. It did not.
We were woefully neglected at our table, and because we were seated at the sushi bar, we were made to feel like invisible afterthoughts. The sushi chefs not only displayed complete disregard for patrons not seated at the sushi bar, but our voice of concern and dissatisfaction regarding the sluggish pace of the food earned us disdainful glares from the chefs. Perhaps the most disheartening part of this experience was the complete absence of any pride or respect for the craft of sushi-making. It's one thing to enjoy your work and interact with the customers, but it's quite another to let your enjoyment compromise the quality and pace of your product and the satisfaction of paying customers.
In conclusion, my visit to Yujo was nothing short of a culinary catastrophe. The abysmal service led to a great disappointment to our special night, and I am disheartened to say that I will not be recommending this place to anyone who respects the art of carefully...
Read moreIf you're searching for an unforgettable dining experience in Dallas, Yujo is an absolute must-visit! This gem of a sushi restaurant perfectly blends traditional Japanese cuisine with a modern twist, creating a culinary experience that is nothing short of spectacular.
From the moment you step inside, the ambiance sets the stage for a delightful evening. The decor is elegant yet inviting, with a serene atmosphere that makes you feel like you've been transported straight to Japan. The warm and attentive staff provide impeccable service, offering recommendations and ensuring your dining experience is flawless.
Now, let's talk about the star of the show: the sushi! Each piece is crafted with precision and artistry, showcasing the freshest fish and highest quality ingredients. My cousin tried the 16-course omakase experience, which was particularly breathtaking, with a beautifully curated selection of seasonal fish and unique flavor combinations that tantalize the taste buds. The chef's attention to detail is evident in every bite, with innovative rolls and traditional nigiri that are both visually stunning and delicious.
Be sure to try their special rolls, each one more delightful than the last, and their signature dishes that truly showcase the chef's creativity.
Whether you're a sushi connoisseur or new to the cuisine, Yujo offers something for everyone. The vibrant flavor profiles and exceptionally crafted dishes make it a standout choice for a romantic dinner, a special celebration, or simply a night out with friends.
Yujo is not just a restaurant; it's an experience that will leave you craving more. If you're in Dallas, do yourself a favor and indulge in the best sushi this city has to offer. You won't be...
Read moreI hope google map stops getting paid for removing negative comments. If reviewers see this, thinking about you may also get “cheated” for not seeing real reviews. I recently had a disappointing experience at Yujo. Despite booking a week in advance, we were given an undesirable seat next to the door. After sitting down, my husband and I couldn't help but notice the stark difference in treatment between us and a white couple seated next to us. Our server seemed genuinely friendly and engaged with them, while he promptly left us with menus. We weren't even provided with a drink menu because he was really busy to interact with the white couple.
After a significant amount of time had passed, our server finally came back to see whether we have questions about the menu. I read a lot of post complimenting this restaurant on Facebook before my reservation. One post mentioned for their premium Omakase set, you can tell your server about your preference, the chef will make slightly change for you since their premium set is MKP. We were asking our server about avoiding one kind of fish but he said they can only do that for the allergy reason. We don’t want to fake it because we don’t like this type of fish. My husband was really curious about what’s in the premium set. He loves chawanmushi so he wants to make sure we have it in the set otherwise he can order it separately. The manager even didn’t let him finish his question.
The manager was so rude. He quickly judged us as unreasonable and asked us to leave. Overall, the service at Yujo was not only unwelcoming but also unaccommodating to simple requests. Dining out should be a welcoming and inclusive experience...
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