UPDATE.......... From 5 stars to 1 star NEVER have I ever been disappointed in the 9 year's of going to a Krystal's. 🍔 First if you follow my reviews, you know my updates. (and my reviews are long) Blah, blah blah👂
As I said, below, I'm a White Castle lady from the 60's. Moving to FL. Is the Disappointment Of Regular hamburgers.😵 When I found this Krystals, It's the closest thing to a white castle.
Now, again, Below I wrote the 1st review saying I order nothing but OFF THE GRILL. 🚫🚫 (oh yum) just onions. 😛 (joansing?) Regular is the mustard and pickles, onions.
I HATE Mustard 😫 and I DESPISE 😱 Pickles. Pickles give me a rash. My personal desired preference since I don't like hamburgers at all. IF you like onions, pickles, and mustard, disregard because you will love them. My husband does.❗
1st time EVER, did I order a 12 (which was the combo, and going to share with hubby) not that much of a piggy🐖 (usually 6 by myself or 24 pack) but received 10 REGULAR, YES, you heard me right, REGULAR hamburgers. O m G I didn't mind so much about being shorted 2 but REGULAR ❓💔 OMG UGGH.😖👎 NO possible mix up because it's 9 ish in the morning and no one behind me (I DO ❤ you open this early)
Now, I drove 13 miles for these, (had to go to Doctors so Krystal's is a few more miles out of the way.) And can only get in once a month. 🗓 I went through Drive through. I KNOW, I KNOW, first big mistake.🚫
BUT ,I had to go back another 16 miles to get to a class on time ⏳🕛 AND I didn't check the bag. 😶😣😖
I called the store told them what happened and then I said, thank you and goodbye. (I AM polite) and manager said nothing but YOUR WELCOME 😯 WHAAAT? ❓❓
Lastly, my husband and dog's loved them, 👦, 🐾🐕, they'll eat anything 🐷🐖 I (think) I will let you know next month🗓 FUNNY THING! I never get answers for my reviews, hmmm Did send this to corporate though oops🙄
IF you are wanting White Castle 🏰 hamburgers, these are the closest one to it. These are pretty darn good 👌❤ No others compare to them. 〽
I get "OFF THE GRILL" which is just onions. (oh, yum) DELICIOUS 💓 Regular has onions, Mustard (I hate) and PICKLES (I despise) 😫 😠 AGAIN, even if you don't like W.C. you...
Read moreThe mens bathroom is disgusting! There was literally dried poo and boogers on the wall and it looks like it hasnt been cleaned in months.. the paper towel dispenser to dry your hands doesn't work also. I come out to the lobby to order food and the store is literally a pig pen. Food everywhere the chairs look super old and super dirty, I don't think they have ever been wiped down. I'm honestly scared to eat the food! No telling what the kitchen looks like! Service is EXTREMELY slow I've been waiting for 10 minutes and there are 6 party's ahead of me waiting for food!!! I'm not even joking! I will never come to this establishment again. This is the worst experience at a Krystal burger I have ever had! If I could give it 0 stars I would. There is A LOT of changes that need to be made in this specific establishment. I hope someone higher up sees this and comes to this restaurant and sees for their self how bad it truly is. UPDATE After waiting 20 minutes for my food I went back to the counter to ask for a refund (because I only get a 30 minute lunch) and she said my order was right here (there was still 3 people waiting on food that was before me) so I took it to go instead of dining in and the manager said they just had an order of 90 Krystal burgers. So I guess that explains the slow service. Still it would have been nice if she came out and told us that to begin with instead of letting me and others sit there nearly half an hour if not more. Annnd my burgers were cold only hot fries! First and last visit to this...
Read moreUnfortunately my experience was horrible. Wanted a steamer pack, 24 half with cheese after waiting 20 mins (no biggie it was 24 and I understood they got other customers) the lady came out and the 12 with cheese were super cold. Cheese wasn't even melted that made. Me wonder if they were ever warm to begin with 😭 it's very sad I love Krystal's and there's not enough around honestly so I was extremely disappointed. I would have went and got a refund but I'm too nice of a person so I tried one it still tasted okay just was cold but then I got home and gave a few to my bf who is a kryastals FEEN he will eat them ice cold he don't care he loves em wellll he ended up taking a bite and puked everywhere my daughter as well got sick eating my the cold ones the last 2 days both had tummy issues I didn't eat but maybe 3 of the hot ones that came out and the cold one didn't bother me much other than I did have tummy discomfort but luckily I didn't throw up so I had no issues like they did but I'm starting to think they gave me kryastals that were sitting awhile without even a heat lamp or weren't cooked to temp ...... Very saddned to have spent 24 dollars for my bf and daughter to both get sick I will not be going back to this location u less they make a effort to fix this. I ended up throwing over half in the trash becuae I didn't wanna risk my dogs...
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