Chicken Salad Chick — Restaurant in Decatur

You walk in, and you're met with the saccharine promise of suburban bliss. A polite, clean-cut operation. No grit, no grease, just... chicken salad. It's a concept that could go so horribly wrong, a culinary minefield of blandness and mush. But here, they've done something smart. They've given the people what they want, and they've given it to them with a surprising amount of soul, even if that soul is meticulously contained in a plastic container. And it's all delivered with a disarming smile from staff who seem genuinely happy to be there, a rare and welcome sight. You've got your Fruity Fran. It’s not trying to be a revolutionary dish. It knows its place. It's a chicken salad that’s been on a first date with a fruit stand. There’s a sweet, almost innocent crunch from the apples and grapes, a burst of tropical brightness from the pineapple. It’s light, it's refreshing, and it doesn't take itself too seriously. It’s the kind of thing you could imagine eating on a front porch swing on a lazy afternoon, not a care in the world. It’s simple, effective, and it works. Then you have the Sassy Scotty. Now this is where they’ve decided to get a little dangerous. They've thrown out the subtlety and embraced the unapologetic flavors of a bar food fantasy. Bacon, ranch, and cheddar cheese—the holy trinity of American comfort food. It’s a flavor bomb, a punch in the mouth that somehow feels right. It’s rich, it's smoky, and it’s gloriously over-the-top. This isn't for the faint of heart; this is for someone who understands that sometimes, you just need to indulge in something utterly, completely decadent. And finally, the curveball: the Grape Salad. This is the kind of thing that makes you question everything you thought you knew about a meal. Is it a side dish? A dessert? A delicious anomaly? It’s a creamy, almost sinful concoction of red and green grapes, smothered in a sweet, tangy dressing, and dusted with brown sugar and pecans. It’s a masterstroke of texture and taste—the crisp pop of the grapes against the smooth cream, the sweet and salty crunch of the topping. It’s completely unexpected, and it’s the thing you’ll be thinking about long after the last bite. So yeah, Chicken Salad Chick. It's not a dive bar in Vietnam, and it's not a three-star restaurant in Paris. It’s a quiet triumph of knowing your audience and executing a simple concept flawlessly. And the fact that the people serving it make you feel like a welcomed guest instead of just a customer? That’s the secret ingredient you can’t...

I went tonight and ordered a strawberry lemonade and classic carol on a croissant. When i pulled up to check my food there was a big black speck on top of the bread and also something on the inside of the bread where my sandwich had been cut in half. I pulled back up to the window to show the cashier that had given me my food and asked for a fresh sandwich after i showed her what was on it. She then went to the counter to talk to someone and the other worker looked at me and started laughing. I knew then to check my sandwich again because of the looks. When i checked it, it was the same sandwich with one of the spots still on my bread. She basically gave me the same sandwich as before but picked one of the spots off. I blew my horn for her to come back so i could give her the sandwich back and she sent her coworker. I gave it back and asked for a refund. When I called inside to ask for corporates number they told me they didn't have it. I looked the number up and contacted corporate because this was unacceptable. I'm waiting for a call back. They should lose their jobs for playing with my food. I will not...

Always a great experience at CSC...until tonight. Had to go to the restroom while there. Unfortunately the door was locked when I tried the handle. After 5 minutes tried again to be sure and knocked - no answer. 5 more minutes went by when two female employees came out giggling from the mens restroom. Soooooo, I went to the manager who said they were cleaning the restroom and one girl was training the other. No apology. So I went back to the restroom to complete my mission and the paper towel holder was empty. Soooooo, went back to the manager a second time to tell her the girls after cleaning the bathroom 10 minutes left the paper towel holder empty. Again so apology. I've eaten at this location and the one in Madison numerous times with always great experience - not tonight. Maybe they just don't like men??? Just kidding, but this was truly a very poor experience from what I think is a great organization. Clearly management needs some work at...