Burger King — Restaurant in Del Rey Oaks

So last night my girlfriend and I went here for a quick bite for dinner. We were the only guests there and ordered separate because we had coupons and knew that we couldn't use them together. So one employee took my girlfriend's order and goes to the back to never be seen again. I stand there for 10 minutes before the manager comes and takes my order. I tell him I want my burger plain and lo and behold when I get my food it's not plain. How are you the manager when you can't get a simple order right? The manager is also gone at this point and the employee running the drive through comes over and assists me and tells the cook to make another burger (by the way he was killing the drive through running back and forth). The cook makes my burger and sets my burger down and disappears to the back also. I'm the only person in the restaurant besides my girlfriend. Im standing at the counter not even 5 feet away, how hard is it to hand me my burger? The guy running the drive through is obviously busy and has no help from 4 other people who are there. After standing there for another 5 minutes the manager re emerges and I get my food and leave 25 minutes later. How is this fast food? Maybe during lunch rush hour this might be acceptable but when there are no customers inside and only a couple cars in the drive thru this shouldn't happen. I will be driving the extra mile to the other burger King if I ever feel the...

Just as this location got some cool older ladies to run this place, their future seemed to be brighter. Even took a minute to thank them for their courteous, professional behavior. However, tonight, I went in later after a Multiple Sclerosis medical procedure, much later than usual. Ordered my usual, a whopper, no onions. The onions do not mix with my $14000 a month MS meds. Got home, the burger was completely plain, nothing but a tiny squirt of ketchup. So put my clothing back on and returned. The cashier was extremely rude and refused to replace my order until I returned to the window. I asked why he didn't want to start my order again. He again instructed me to return to the window. He handed me a bag without a word. And I asked "and you're sorry for my inconvenience? He said, "nope, not really". So I turned around and got back in line, and asked for a refund. He had no clue why....I responded, because of your attitude. You would have thought I was a comedian. His two co-workers broke out in laughter. Just lovely. I'll be calling corporate in the morning. After spending two hours at the hospital having a Multiple Sclerosis brain MRI, food was essential. But didn't happen because of three punk kids. Who knows what they did to my food. Thanks Burger King!!!

Just noticed.....tons of 1 star reviews and they are bad. What's even worse is no one...

we got three chicken sandwiches, one spicy and two not, all meals, and one chicken fry. We get our food and it was one spicy chicken sandwich and three chicken fry meals. At first we thought that they gave us chicken fries cause they made us wait but then we saw the two other deluxe chicken sandwiches were missing. We went in to ask cause we just spent a lot and we were gonna get our sandwiches. We told them that we were just missing two sandwiches and that they never gave us a receipt. The employee who took our order at the window made a point to say to the employee we were talking to, to not give it to us for free. Even though we paid for them. Then they made us pay for something, we assume the chicken fries, even though we didn't order them. then they gave us our sandwiches and when we finally got them and we're eating them in the car they were not deluxe. They were the number 7s and we ordered and payed for the number 9s. so we just payed $45 for all of this and in the end we didn't even get what we payed for. And no it wasn't...