Cottage Inn Pizza West Lansing — Restaurant in Delta Charter Township

I drive a truck all around this country. In this job, I'm sometimes stuck ordering dinner from whatever local restaurant that is nearby and willing to deliver to a warehouse staging area. A night just like tonight. So I've obviously tried A LOT of places, as well as the national chains. From Portland Maine to San Diego California. From Miami Florida to Seattle Washington. Tonight.... I'm seriously impressed.

Cottage Inn Pizza knocked it out of the park in my opinion. They absolutely destroy the national chains in ease of ordering online, customer service when you call them, quality of product, and the speed of delivery. Top to bottom and front to back tonight was a fantastic experience.

This post is to let you, the skeptical customer, know that "Yes", give'em a shot. They did not disappoint on any level. The Motor City Meatball Pizza is the bomb by the way!

This post is also directed to the staff and management of Cottage Inn Pizza: Keep this standard up. Do not let it slip. Ever. Right now, the team you have in place is killing it from my perspective. Keep working well together. Keep improving individually in each of your assigned tasks. Be better tomorrow in your work than you are today, for each of your jobs is dependant on each other's quality of work. Your hard work is shining tonight. As your first time customer, I appreciate your hard work and dedication to quality. You're all a fine example of Michigan pride.

In closing, please remember... We, your customers, are always watching closely. On each and every order placed.

You had a...

Even taking Covid into account...Very very disappointed. Had enough problems with ordering via app with some restaurants during covid so I called the location directly. After being put on hold immediately and waiting 15-20 mins, I called back and asked to just make quick pickup order for a gourmet pizza, at which time I was asked again if I could go on hold...and when I started to ask not to, was put on hold for another 10 anyhow. Know it’s pandemic, and Love cottage inn pizza so called back one more time, different individual immediately took order and credit card and said pizza would be ready in 15. Arrived in 20 for curbside pickup to find out pizza had not even gone in oven yet...and when I asked about a credit for my inconveniences, was offered to just cancel the order. Again, even with covid at play, very poor service. Great product...poor service at this location....

Best franchise pizza option in Lansing. Wonderful variety and incentive to try it all thanks to plentiful special coupons. Hours of operation are as a pizza place should be (open late), not many places you can get food past 11pm since COVID. Easy to use online ordering and acceptable wait times on delivery orders. Like every other place play implemented delivery fees ala Hungry Howie's (burn in hell for that trend Howie) of which I'm sure the driver doesn't get enough of, but a new normal is what it is. Most importantly the pizzas amazing. make sure you add flavored crust does this can make or break your pizza. You don't have to get double cheese as there's plenty. the barbecue pulled pork pizza with ranch either drizzled or on the side is an absolute must try. The Monday Tuesday four topping for $16 bucks picked up is a...