Enstrom Candies Cherry Creek — Restaurant in Denver

I sure did find some tasty treats here! And I also appreciated the Yelp check-in offer of a free coffee with purchase - it was the perfect way to thank my husband for taking care of the kiddo while I indulged in some sweets.

There were samples out of their chocolate covered toffee, which they're apparently known for. I helped myself to a few pieces because it was quite good! Fun to try something I wouldn't normally get.

Instead, I opted for the dark orange truffle, the milk chocolate peanut butter square and a small scoop of carrot cake ice cream. The Peanut Butter Square was probably my favorite - perfect balance of salty and sweet and oh so creamy! The orange truffle tasted too strongly of alcohol to me, so it isn't one I'd get again. Lastly, the carrot cake cake ice cream - it was a very firm ice cream. I let it hang out and melt while I ate the other goodies because I prefer a custard consistency. But this stuff sure was good! It had all the great seasoning that carrot cake should. It even had some chunks of cream cheese icing!!

My only complaint is that the people working there weren't particularly friendly. They seemed unhappy whenever I...

I've always had a great experience at Enstrom when it comes to both quality and customer service but this past weekend I had the most obnoxious experience with this lady called Alissa. Here are some responses we got from her:

My Mom: Can I taste this chocolate? Alissa: "No you have to pay to try" Really? If uve changed your policy then the response should be "I'm sorry, we've recently changed our policy and we don't do tasting anymore", we bought chocolates worth ~$120 without being allowed to taste a single one

Me: Can you please gift wrap 1 box Alissa: "First you have to pay" Again? are you seriously kidding me? I got 5 boxes chocolates packed, I'm not running away without paying and even if you want me to pay first that's not the way to talk to your customers

I'm extremely disappointed with this...

I'd heard a lot of good things about Enstrom's. So, I stopped by on Sunday to pick out Christmas gifts for out-of-state family & friends. The selection was decent and prices seemed fair. However, the customer service here was not good. Employees were standing around idle and couldn't be bothered to say hello or ask if I needed assistance (there were two other customers in the store at the time, none of whom were being helped). I did ask one question, which received a measly, single-word response. I got the feeling they were all thinking "I hate this job... is it time to go home yet?"... Not an inviting environment or somewhere I feel motivated to spend my hard-earned money.

I guess, the way people hype this place up didn't match my experience. I'll try another candy...