Starbucks — Restaurant in Denver

It’s rare that I leave a negative review. It has to be pretty bad in order for me to do this. The only reason that I’m giving it 1 is because of the two ladies who work usually in the afternoon do a fantastic job. Others I would give it no stars if I could. This place is never open or if it is, it’s poorly staffed. I came in this morning around 8 AM and the woman there said she wasn’t open yet because the opener didn’t show up. I went back at 12:30 and the person who was there was no longer there and the Starbucks was closed. Either she walked out or that was the shortest shift ever. I’ve actually walked out before because there was literally what seemed to be a homeless man working behind the counter. God forbid you have any allergies because this man was using the same dirty cup to mix every drink in. The place was filthy. More often than not this place is closed when I come in. It’s convenient because it’s two blocks away from my office. I used to be a regional operations manager for a very well-known yoga chain. When people didn’t show up I would go in. That was a part of my job. I never see any management come in and help these poor people working here, providing anyone actually shows up. If they did maybe they would work a little harder at staffing and consistency. Starbucks makes plenty of money, there’s absolutely no reason that management should not show up in lieu of their staff not arriving. I am a firm believer and leading by example. This Starbucks is the absolute worst and it’s clear that they have no management. Starbucks you need to step it up. You’re a terrible example of leadership...

Actually never left a negative review before but hope this is helpful internally & to customers. The staff was so unfriendly and miserable. I’ve worked customer facing jobs my entire life, I’ll be the first to sympathize if someone is having a bad day. Staff was rude start to finish, got my order wrong and after the incorrect drink was remade it still wasn’t what I had asked for and clarified before being remade. The employee who remade my drink made me feel guilty for even asking. I only purchase Starbucks as a treat, today this was definitely...

Kudos for their great customer service. I visited 4-5 times. There was a time that they forgot to give me an item I bought, but they were fast to save it for me for the next day. The only concern I have is that from the 4-5 times we visited, I bought the hot vanilla latte for me and a strawberry frappuccino for a family member we both ended up with stomach ache and diarrhea. After we stopped going we realized we are doing better...