Update: this review truly pains me to write, but I've given this restaurant FAR too many chances and they've utterly let me down.

Quick context: this was my wife's and my favorite restaurant in Denver since first visiting in 2013. We've always lived within blocks of it and order VERY regularly.

Ever since COVID, and since they came under new management, SO MANY things have gone wrong at this restaurant.

I'm going to start with the straw that broke the camel's back, which is getting undercooked battered cauliflower from here TWICE in a row. My wife ordered the Southern Plate the last two times we've eaten take out from here. The first time she realized it was undercooked too late and got sick.

Last Saturday was the second time, and she knew better to check and not eat it. Serving undercooked food is simply not acceptable.

And the thing is, we haven't called them right away to get it fixed because we just simply can't. We raise our child with no family or help, and when we're getting take out on Saturday nights, we have razor thin margins between eating dinner and our son going to bed. So we just don't have the time or energy to call the restaurant to complain, then go back to the restaurant to pick up a new order that just got rushed through only to have to eat it cold after our son goes to bed.

So we let the first time slide thinking it must've been a fluke. NOPE. Happened again last weekend, and like the first time, we were out of time in the night to "fix" it.

This restaurant has SERIOUS operational issues.

The first sign of trouble was the unbelievably consistent amount of inaccurate orders we would receive from here. If you place an order online to pick up, go in with the assumption they messed it up somehow. We've experienced nearly 80-90% inaccurate orders from placing them online.

I switched to phone orders out of annoyance after multiple complaints with no fixes, and even then the order may still come inaccurately. I literally have to be the guy that opens up the stapled bag and checks the food inside before leaving. Most of the time I do this outside. I rarely do this because it feels really Kareny and I'm not trying to be like that. I shouldn't HAVE to.

The next sign that things were not changing for the better was them constantly changing beloved menu items for the worse. It's fine to be experimental and change things up, I like new things. Changing old things that people consistently order at your restaurant is stupid. And IF you're going to do that, make them better, not worse. This may be just my opinion, but they've ruined at least 3 different items I loved from back in the day.

I've let them slide so much because I've loved this restaurant so much and didn't want to believe it had fallen off. But we're giving up. We've given way too much money to this place to be so consistently disappointed, given inaccurate orders, or WAY WORSE, getting sick from their undercooked food.

We're done.

Whoever you are that has taken over operations here, I certainly hope you read this in earnest and make some massive efforts to save this restaurant, because you've killed it for us, some of the most hardcore fans you could have ever inherited.

Old 2018 review: So few restaurants in Denver are capable of competing with how good Watercourse is, regardless of it being vegan.