The costumer service is terrible. I walked in asking for a table for 1 and got seated.
Ordered my food.
Food came out.
Unexpectedly my dad walked out from Paris Baguette and asked where I was. I told him I was eating at Gogoong and he came in. The waitress/cashier did not welcome him. Not even a hi.
My dad sat in front of me and I started to eat my food. The waitress saw him but she didn’t even offered him water or even the manu.
He was curious what it tasted like and I asked for a bowl of rice for him to try. The waitress brought the rice bowl for him. He took a few bites.
After I finished eating. My dad asked for the check. The waitress had the audacity to say that the check would be double because there are two people eating, even though we ordered 1 item. Her tones was very rude and disrespectful. Me and my dad started arguing with her.
I asked her “Why didn’t you tell us before my dad started eating?”
She responded “why didn’t you ask at first?”
I was speechless and concerned.
She gave us the check and it was $24 dollars which is not double the price but my dad paid 36 to rub it on their face. It was never about the money. It was the costumers service that made us disappointed. One word “Dismisive”
They were probably mocking us (in Korean) because of how we argued with them. Laughing too.
It was my 2 times coming here and it’s probably my last.
Honestly the food there is not even that good. I wanted to support family business but I think this restaurant...
Read moreBesides serving the usual Korean BBQ /Tofu Stew restaurant tables (galbi, bulgogi, bibimbap, japchae, variety of tofu stews, seafood pancake, etc.), Go Goong also serves an extensive soup menu, including bone soups, which I have never seen in SF Bay Area Korean restaurants.
We tried Spicy Pork Bone Soup for 2 (GAM JA TANG 감자탕) and asked for medium spicy. It's brought to the table and cooked in front of you on an electric burner. The soup was lacking any "spice," no heat at all and the pork bone broth itself was neither rich tasting nor a deeply flavored, milky stew base. What bones that were in the soup, none of the attached meat was super tender nor the meat fell-off-the bones.
While a couple of the waiters/waitresses came over as soon as we sat down to take our order, as soon as we were serve. No one came back to check on us. We had to wave one of the waiters to serve us a second serving of banchan. Again, the kimchi was kinda bland, not much flavor or spice in any of the small dishes.
Was told "no strollers" are allowed in the restaurant. It's okay to put your baby in his car seat on top of a dining chair.
The place is large and has plenty of space, but most diners order some kind of soup, which includes having a portable electric burner on most tables (we ate dinner here in early March) that gives off a lot of hot steam /smoke. Safety issue with having strollers in the restaurant vs having the car seat on a chair next to table with a hot electric burner being...
Read moreWill NOT recommend this place. Place has a ok interior, the vents are broken or not really functioning ....By time I leave this place I smell like walking BBQ....The servers here, especially the older one is rude and always trying to hurry us....I decided to change my order one time since I always order same thing here, wanted to try something different, she snared at me and gave me attitude and furiously sighed... I brought a few group of friends here in different occasions, hoping to give this place another chance and the servers disappoint me everytime....My friends sometimes try to ask for more side dishes....The older serves would shout and say one at a time!! Wow! Look we like your food that's why even ask for seconds. The younger server is better. But after few times trying to give them a chance, I've learned my lesson, they won't change, I will no longer bring my friends here...It's not necessary for us to be treated that way when we paying the same amount at another Korean BBQ and be receive much greater service. This is called service industry for a reason! So...
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