Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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So, I’m back after posting a review 7 months ago about the ridiculousness & event that entails ordering a quesadilla at Chipotle! So after staying away for 7 months, I had the taste for a quesadilla. To the point where I didn’t even try to argue w/ anyone. When I arrived and learned that the rules remain the same, you can order a small quesadilla in store but if you want a large, you have to order online, so I did that. Because I did not have the app downloaded, it took about 15 minutes to order the food online. I completed my order on my phone at 6:17p and was informed that my food would be ready at 6:30p. At 6:30p, I’m questioned as to what name is under my order. When I tell him, my order cannot be found and there’s no way for me to confirm b/c the only thing shown on my order screen was the store location. B/c I did not order through the app, there was no way for him to find my order. I had to go into my account & show him that the $ had already came out & he was able to see that I’d ordered from the location. In the end, they’d allowed a pick up service to leave w/ my order, trying to place blame on me that I set it up for delivery when that’s the farthest thing from the truth. B/c I had to go all around the world to place this order, I made sure to set it up for pick up… I mean, I’m standing right in the store. So yeah, long story short, the inconvenience of having customers order the large quesadillas online remains a ridiculous event! And to receive my order and realize how ya’ll are robbing folks on these portions!!! Along w/ my quesadilla, I ordered chips & guacamole and added on a quest cheese. Now, I know it’s been 7 months since I visited but I’m used to having left over chips from eating my guac, which Is why I added the cheese. The chips that I received tonight was laughable and the icing on the cake to my experience tonight. I won’t be back!
I think it’s ABSOLUTELY ridiculous that this is the only location that I will come to and they do not provide the adult quesadilla option. You have to order it online. ANY other location I go to in Atlanta allows for this option. To instruct customers to order online via the Chipotle App is insane! Due to fraud, I’ve recently had to change my password and am not able to download apps at this time. How does Chipotle accommodate these customers?! You’re allowing $ to walk out the door with this...
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⭐⭐
A Disappointing Chipotle Visit
Once upon a time, Chipotle was my go-to spot for hearty burrito bowls. The portions were generous, the flavors vibrant, and the staff—well, they were practically family. But alas, those days seem like distant memories now.
The Shrunken Bowls: A Sad Tale
Picture this: I stand before the counter, my stomach growling in anticipation. The bowl arrives, and my heart sinks. It's as if the universe conspired to shrink everything. The rice? A mere hillock. The beans? A handful. And the protein? Well, let's just say it's playing hide-and-seek. I squint, hoping for a miracle, but nope—my once-mighty bowl has become a snack for a squirrel.
Price Tag Blues: A Wallet's Lament
I glance at the bill, and my wallet winces. Chipotle, did you hire a magician? The prices have skyrocketed faster than a SpaceX launch. I remember when my wallet and taste buds danced in harmony. Now, it's more like a strained waltz with an overpriced partner. Is this inflation or a cosmic joke?
The Staff: A Hazy Hunch
And then there's the staff. Their eyes—half-closed, dreamy, and suspiciously crimson. Their movements—slower than a sloth on a lazy Sunday. The unmistakable scent of something herbal lingers in the air. It's not oregano, my friends. It's the unmistakable aroma of "chill vibes." The whole crew seems perpetually stoned, as if they've been on a cosmic journey to the moon and back.
Desperation Dining: A Last Resort
Will I return? Maybe. If I'm stranded on a deserted island with no other options, I might shuffle back to Chipotle. Desperate times call for desperate burritos. But until then, I'll reminisce about the days when bowls were bountiful, prices reasonable, and the staff—well, at least awake.
So long, Chipotle. May your guacamole be forever creamy, even if your portions are...
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do not I repeat.(DO NOT EAT HERE) THE STAFF IS RUDE AND UNPROFESSIONAL. I CAME AROUND 9:20PM AND I WAS WELL AWARE THAT THE STORE WOULD SOON BE CLOSING AT 10PM.I WALK UP TO THE COUNTER AND I TOLD THE FEMALE I WANTED A CHICKEN BOWL TO-GO SHE GAVE ME 1 SCOOP OF RICE AND TRIED TO SPREAD IT OUT 😐 THE OTHER LADY AT THE END OF THE COUNTER WAS RUDEEEEEEE SHE HAD AN ATTITUDE THE WHOLE TIME EVERYTIME I TOLD HER WHAT I WANTED IN MY BOWL SHE GOT MORE MAD.THE CASHIER ASKED ME WAS THAT ALL I SAID NO I HAVE 1 MORE BOWL AND A KIDS MEAL AFTER THE SECOND BOWL WAS DONE HE ASKED ME AGAIN AND I SAID NO I HAVE A KIDS MEAL. I ASKED FOR A SIDE OF "HOT SALSA" ON THE SIDE AND IT WAS A PROBLEM.THE TOTAL CAME OUT TO 23.39 I GAVE THE CASHIER 40 dollars and exact change. he put in 40.29 I TOLD him I GAVE you 39 CENTS he then told me no you didn't.🤦🏽♀️ so your telling me I'm going to take my time to count out change and not give you the exact amount( CAN SOMEBODY PLEASE TELL ME WHAT A QUARTER+A DIME+4 PENNIES IS 🙄....39. I've worked at plenty fast good restaurants and customer service is the biggest part of a business a customer can make or break you. this chipotle needs to restaff....... chipotle lovers I recommend (the chipotle 10800...
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