Idaho Pizza Company — Restaurant in Eagle

My wife and I are new to the Treasure Valley. We came here because of the reviews and because we like pizza.

Located off Riverside Drive in Eagle, it is in a small strip mall near a pond and fountain. The entrance is not large, but once you get in, there is plenty of seating. You order at the counter, they give you a yellow card with your name on it, and you go find your table. We ordered a medium pepperoni pizza and two salad bars.

My wife found a nice table facing the pond behind the restaurant. Table with a view? Nice touch. The salad bar was also a hit with us. It offers a nice selection of greens, other veggies, beans, meats, and dressings. If you want to go to the bar again, just ask a staff member for another dish.

It was nice to munch on the salad while we waited for our pizza. When it arrived, we didn't think much of it and we each started on a slice. We then realized that it was not pepperoni (I guess I thought perhaps the pepperoni was buried underneath the cheese) but cheese with a hint of pineapple, though no pineapple chunks. I liked the crust and there is ample cheese, not too melted so it has a nice texture. The hint of pineapple gave it a sweet taste, pretty good. However, not what we ordered. We stopped and asked a young woman if our pizza looked like pepperoni. She smiled and said no, it was definitely not. She said she would go talk to someone.

While my wife was getting us waters, the young woman that originally took our order approached her and offered us a pepperoni pizza to go, at no charge. I thought that this was a very nice response: take responsibility and make it right. So, we got our pepperoni pizza, plus the cheese pizza. We told the manager (owner?) how much we appreciated their service recovery, and left them a nice tip.

We will...

I would give this spot a 5-star review if it wasn't for the lady with a stick up her butt runnin' the register and for the incorrect orders. Otherwise, the salad bar and the food were delish.

We ordered the salad bar -- a good deal for $4.49 if you order with a meal, which we did. They have a lot of exciting fixins like crunchy croutons, bacon, fresh veggies, and multiple dressing options. Not to mention the potato and mac salads! Woot-woot! I wanted to go back for seconds but didn't wanna seem greedy... The Italian + ranch dressings were bomb mixed up.

The lady who took our order did not want to seem to be there and/or just didn't like us for whatever reason. She kept giving us dirty looks and rushed the whole process. Then 2 outta the 3 pizzas came out wrong... wonder whose fault that was?

My BF and I split the Dole Hawaiian which came out correctly because we had no modifications. Our friends ordered two separate Stampede BBQ Chickens, but one of them came with bacon and the other with green onions despite them asking for them to be left off. The guy who delivered them to our table apologized and was gracious, asking if we wanted anything else to make the experience better (like dips/dressings) and brought them out promptly.

We weren't there long, and when we were headed out, we waited for one of our friends near the front while she used the bathroom. The grumpy lady who earlier ran the register called out rudely, "Are you needing something??!", to which we laughed and replied that we were just waiting for our friend to get out of the bathroom. Mind you, this wasn't anywhere near closing time, and no one was at the front. So, I really don't know what her deal was, but luckily the food was great. I would definitely come back, but I hope we don't run into her or her...

I came here with my family last night for a good end for our sons birthday. We get here and it’s not too busy so we are kind of excited that hopefully it wouldn’t take too long. We wait 30 minutes for our pizza to come out and be given to another table that got there twenty minutes after us. We at least got our breadsticks and could at least feed my kids these. The other tables pizza then comes out and is given to them. Which was frustrating that now they got our pizza for free and no one has even said anything to us at this point we are ignored.. until another thirty minutes go by and we are brought our pizza and still nothing just handed to us and walked away.. while they are over apologizing to the table who just got our food free.. then they didn’t even make our food right we even had someone come out and ask if they could fix our pizza since it wasn’t the right one given to us. Still no apology no nothing. We said no cause we have been here for an hour at this point now and need to feed our kids and get everyone home. We were there for an hour and half in total. We will not be coming back here again at all.. I understand mistakes but when we watch you give our pizza to someone for free and then ignore us like we were the problem.. I will be sending people literally...