Wendy's — Restaurant in Eagle

This Wendy's location is the worst location I have been to. I have been there 5 times and 4 of the 5 times there was an issue.

Visits:

1: went with the kids and dined in. A little slow to get the order, but the order was accurate and food was a good representation of Wendy's. The dining room was clean. No real issues on this visit.

2: Before COVID-19 was a thing, they closed early with the workers spending time by the dumpster smoking. Honor your hours or change them to hours you can keep.

3: Placed an order at the drive thru proceeded to pick up my food. They were busy and told her to pull through. They didn't get my order right so I told them and had to wait 10 minutes for then to get the right order out.

4: Ordered via mobile app and paid. When I arrived to pick up the food at the drive thru, The voice over the speaker said they couldn't take orders. When I explained I already placed an order and paid, she said they can't do it and to try back in an hour. Not convenient, and not waiting over an hour for this food

Tried to place an online order, but kept getting an error. I figured I'd order the old fashioned way at the speaker. I placed the order and I had a free large fry so I added that to the order. When I got to the window, the free fry wouldn't display after multiple times trying so I removed it from the order. I ordered 2 chocolate frosty, but "the machine just broke" so I got vanilla. I paid and then was told it would take some time for my order and to pull around. No big deal, so I did. By the time I got to the parking spot the food came within 20 seconds. I drove home only to find that they completely forgot a whole order for one of my kids. I drove back and told them what they forgot. It came out fairly quick, but by the time I got home everyone else's food was cold and with gas prices, I probably broke even going back and forth.

I don't know that I will ever go here again. It's fairly close and there's not many options when it comes to fast food nearby.

I would not recommend...

Good food, great workers (friendliest and chillest I've ever met), friendly environment. All these people who work at Wendy's...hardest workers I've ever seen, screw all these people on here with their crappy reviews. My friend works here and I've chilled in the lobby for HOURS and I've seen some pretty illogical people come in here. They order their food and sit down and then as they are putting their order together the customer changes their mind and orders something else....do people on here realize that when you do that, it's the hardest thing to fix for the workers working front and kitchen! Then people get angry cuz their food takes forever. Like dude if you change your order mid way through its gunna take a minute just chill. Plus people come in here and all they do is get triggered by everything. Like a feminist came in and wrote a complaint about my friend who was helping a female coworker, and complained that he was "putting her down and insulting her." Like STFU and stop coming in here and insulting the...

At the Wendys branch at Chinden and Glennwood in Boise, ID, (NOT the one shown above in Eagle. That Wendy's is Great) I ordered a single chocolate frosty at the drive up window. I do that a Lot and have since 1976 at many Wendys.) I asked for a straw only since I never need a spoon or a napkin. The young miss proceeds to tell me at the window, "It'll have to melt first before you can have any". I assured her it was no problem. She sarcastically replied, "I REALLY doubt that." So to proove her wrong, in her presence, since she openly doubted me, I opened the straw and in about 15 seconds I was enjoying the frosty. She didn't like that. (Admittedly also because at this point the people behind me had no clue what was going on. I blame that on her.) Her response was instant and repeated, probably 6 to ten times. ("Get out of my life"). Sorry miss, but to get out of my life you're gonna have to quit Wendy's first, or be fired, whichever comes first. I won't be quitting...