This is my third and last time visiting this establishment/location. The first time, about seven months ago, the food was good, but there were a few things that they did on my takeout order, such as putting the Texas toast in the container with the hot meat, making it inedible . The second time I visited, I got all the way home only to find out that one of the three meats in the three meat platter was wrong, so I called and they wanted me to come back, which would have rendered the rest of the meal inedible/cold but I was told to mention it next time I was in which I chose not to do. My most recent visit, Friday, September 12, 2025, I walked in and went to the cash register to place my order and an unfriendly woman pointed me down to the other end of the counter, where I then told a worker what I wanted, which was 2 three meat platters. I told the worker which meats I wanted and then was asked what sides I wanted, so I ordered for my wife, the mashed potatoes with gravy and the baked potato casserole. I was told that they are both the same side (???)so I switched one to mac & cheese. When I got home, I opened up the box and the turkey was cut as thin as you would get it from a deli, the jalapeño cheddar kielbasa was also thin as could be and cut in uneven slices, the brisket had one lump of the end of the roast, cut very thick and very dried out and hard that we could not even chew through it, and the pulled pork was gelatinous because of all of the fat in probably a cheap piece of meat that wasn’t rendered down properly. Lastly, the woman who rang me up, seemed bothered by having customers, never once smiled, and overall gave me bad vibes as if she couldn’t care less about my purchase. After spending $50 on dinner that we basically could not eat and were unhappy with, I went on Dickeys website and reached out to corporate by providing the information requested, and obviously they couldn’t care less either of me being a customer because as of this review, I have not heard from them at all. I am sure these are franchised, and based on my experience from my first visit to my third visit, they are clearly maximizing profits by giving less meat. If I wanted turkey cut that thin I would have gone to a deli. If I wanted brisket that hard to chew I would have bought some jerky… But apparently this location and dickies corporate don’t care. Stay far away from this establishment as well as...
Read moreThis has to be the second time I write a review about this place . I tried to give it another shot after a year and after speaking with the owner who was very pleasant and apologetic for our first experience , even offered us a sandwich for the inconvenience that we never ended up getting . Unfortunately this experience wasn't pleasant at all mainly because of the service . I ordered a 2 meat plate with 2 sides platter, an extra side and brisket chili for $28 . Keep in mind while the lady at the front wasn't welcoming at all , I asked her for 3 spicy bbq and she said nothing to me and proceeded to put my mac in the bag . After I did my transaction she repeated the sauce to me and I said it's suppose to be 3 spicy bbq she told me I can only get two (which is crazy to me considering I got all that food) . If that was the case why didn't you charge me that while I was paying for my food , and if that's the case why did the the employee that was there last time give me 3 for free? So I told her I would pay for it because I'm not a problematic person it's a sauce I don't care if I had to pay it was the principle of her non - welcoming attitude that she was to busy not listening to what I said or did listen just didn't care . If she really wanted to help me she would've just gave me the third sauce instead of going out her way to charge me again 97 cents just so she can have the last laugh . The employees here have the worst attitude for some reason I don't understand why because when I come in they are never busy , just standing there waiting for a customer . Yes the food is good and it's convenient for me because I love brisket and there aren't any good brisket places near me except for this one which is sad that I actually have to write this but the food can be good and the service just ruins the entire...
Read moreThis is the 4th time I’ve ordered from this place. First two times sucked! Third time was awesome. Burnt ends, sliced brisket, and pulled pork were excellent. Good crispy waffle fries. Disgusting, inedibly salty creamed spinach. Just okay baked beans.
This most recent time, the brisket burnt ends are just a few actual burnt ends and a bunch of tiny pieces of chopped brisket slices.
1-lb of sliced beef brisket is $21.00 1-lb of brisket burnt ends is $27.00
So I feel taken on having ordered the burnt ends and instead got chopped up slices of brisket. If anything, these so-called “burnt ends” should be significantly cheaper than the sliced beef brisket.
Also, the brisket burnt ends does not weigh 16-ounces, but rather 14.55-ounces. (You’re supposed to get what you pay for, especially when you spend nearly $100 on lunch). Shortchanging customers is just a lousy business model.
I’m not sure if I’ll be ordering from Dickey’s again or not. In 4 total orders, only 1 has been very good. Like every other place in EHT, this place is also hit or miss, but with a 25% success rate, this place is mostly “miss” for me.
Having said all this, when Dickey’s gets it right, it is fan-freaking-tastic! It’s as good as any barbecue I’ve had in South Jersey. But… getting a good meal from this place is a lot like trying to win the lottery.
So good luck! I hope you order on a “hit” day. Peace! ✌️
(P.S. - The rolls are probably the most awful I’ve ever had anywhere in my entire 46 years. They are quite literally, square...
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