Panda Express — Restaurant in El Cajon

This place has always been the master at trickery. The server calls the shots, not you (customer). They tell you what you want. Moving the fresher from the top OVER to get to the mushy bottom is a joke. They have drama conversations with the rest of the staff while serving you (that’s fine but when you’re not paying attention bc of that it puts the customer [me] in a really poor position). The steamed rice, that we didn’t even ask for and the server insisted we have as one of our “third” items was dry and pathetic. This place is why I go once a year and looks like I’ll wait until next year to go back. So sad bc Panda X is the only place like this so they know you won’t go...

Have been coming here for 4 years and never had bad customer service…until today 12/11/23 approx. 12:30 pm. the girl behind the counter was overwhelmed being alone I get it . The line barriers were up against the counter so I stood by them and when she was ready to take orders she purposely ignored me and started taking the order of the people next to me when I said I was next she rudely replied the line was over there then at checkout I asked for napkins and with an attitude she replied we are out that’s why the holder was empty…I eat lunch here at least 2 times a week and will now...

Worst Customer Service! I love panda express food but the service was the worse. I arrived at the restaurant and saw I only had one food choice and two sides choice and I asked do you have anything else. They said rudely "No, that's all we have!" And I was going to order a second plate when they were saying bye to me already. Then I asked for extra Chilli sauce and they said there's a limit. Which I understand but could I pay for...