Had an issue with the staff there regarding an order of Sushi. The two staff members that addressed the issue, one is from India & the other from Malaysia. Sushi originated in Japan. My grandmother is from Japan. I made it aware to the staff that their Sushi Appetizer is Sashimi not Sushi. They both argued with me trying to correct me on something that is a part of my culture. They think because they run an Asian American restaurant that they know it all. This restaurant is not authentic due to selling a combination of both Japanese & Chinese meals on the menu. The customer service our group experienced was very poor. We came in a large crowd - a party of 12. We weren’t treated well enough especially for the amount of money we brought into this establishment. The staff communication is very poor. There were orders being brought to the table that were incorrect causing them to have to be remade. There was food not being cooked properly, specifically a tempura bento box that was ordered. The tempura was heavily battered on to the pieces. That’s not how it’s suppose to be prepared. There were poor staff attitudes & the customer service was poor. If you’re going to run a Japanese themed restaurant learn their etiquette skills, cuz from the presentation of the food to the attitudes of the staff the experience was a huge insult to my culture. If my grandmother was present she would of...
Read moreJust because you serve sushi doesn't make you a Japanese restaurant. Ordered the chicken and shrimp hibachi and the triple delight. The hibachi combo sauce gave the food a slimy texture in my mouth might be a tapioca flour to the sauce. It was very unpleasant and the flavor was not there. The shrimp was disgusting and I could only eat a couple pieces. The triple delight have no flavor and was not even close to spicy. The miso soup was had the correct ingredients but they added way to much dashi which made it too salty. The portion were huge and thats not a good thing with such bad quality of food. I think this place is way overpriced for the bad quality of food. One other thing was the service I was brought my food first then 10 min later they brought the other dish out. Within that 10 minutes I was asked by the server, I was checking to see if you got your food.... The only good thing about this place is the atmosphere and the chairs. We will not be returning. Update were have thrown the leftovers...
Read more⭐⭐⭐⭐⭐
Wasbi has become my absolute go-to spot for Asian cuisine! Every single dish comes out piping hot and bursting with flavor - you can tell they take real pride in their cooking. The quality and taste are consistently outstanding.
What really sets this place apart is the exceptional service. The staff is attentive, friendly, and clearly knows how to take care of their customers. Even though the restaurant has limited seating, they manage table turnover efficiently without ever making you feel rushed.
I love the nostalgic touch of classic oldies and easy listening music playing in the background. It creates such a warm, comfortable atmosphere - there's something special about enjoying great food while those timeless songs you know and love play softly overhead.
Don't let the cozy size fool you - this little gem delivers big on both food and experience. Highly recommended for anyone looking for delicious Asian food with heart and soul!
Will definitely be back...
Read more