Cinnabon — Restaurant in Elk Grove

I will start by saying SUPPORT THIS LOCATION!!

I went in looking for a Cinnabon and a pretzel. As I always do, I asked what the special of the day was (because they usually have one) and was told it was a BOGO offer for a pretzel. I said ok, got two pretzels and a Cinnabon. As a new rewards member you also got a free 4 ct mini bon. When it was time to ring me up, he rang charged me as normal and I saw the discount for the mini bon and just assumed the pretzels discount had done the same. I paid and as I was walking out the store I noticed the discount didnt happen for the pretzel. I went back to speak with the manager who rang me up and here's what made me want to leave the review.

The manager seems like a younger adult and I have delt with a number of them just out in my day to day shopping and what I have noticed is that these youngesters these days dont know customer service. Im 39, so yea, young to me is 25 and younger. Anywho, the manager he was super apologetic when he didnt have to be, it was an honest mistake. I will say too, he went above and beyond to make things right.

The food is good, doesn't seem like it sits all day ( I came in an hour before closing) and a clean environment.

I will definitely continue to go here for my...

Loves Cinnabon for 30 years always gone to Arden mall despite the malls changes cinnabon was still there and always hoped a Cinnabon would open up in Sacramento. Finally arrived. My first visit cinnabon looked like its been sitting on the counter all day because the icing looked dried out and asked for a fresh from the oven though the workers were not too happy, second visit I had to wait for them to brew coffee, not yet made it seemed, third visit no coffee available and I could see some of the customers did not look happy and so was I. Never ever since Ive been going to Cinnabon at Arden mall have I ever heard " no coffee". Do not make since cinnabon without coffee never fathomed it before but turns out very poor service. Ive decided not to return here in Sacramento and since Ive always gone to Arden mall- I will continue...

This review is only about the hours of operation. I was not able to review anything else because they were closed. I love Cinnabon and Auntie Anne's and Dutch Bros. So imagine my surprise when I found all three in the same building, and not in a mall or truck stop. So we stopped in figuring we could get all three for breakfast. But nope, not today. Or any other day. They don't open until 9 and we were there at 8:15. Now don't get me wrong, every business is allowed to keep their own hours, but if you are going to open a standalone Cinnabon shouldn't you be open during prime time commuting and breakfast hours? At 9am all the traffic is gone, especially in this neighborhood. Eventually, I will make my way back and try the food service and atmosphere, but...