The Noypitz Bar & Grill Las Vegas Town Square — Restaurant in Enterprise

WARNING! DO NOT COME HERE OR ANY NOYPITZ LOCATIONS! Please continue reading to find out why.

I reconsidered writing this review and was going to let it go, but I just can’t keep it in and let this happen to anyone else after what they put my mom through. I will make sure to tell every single person I know to never go to Noypitz unless they want rude customer service, mediocre Filipino food, or harassment from the managers for their own mistakes and complete inconvenience. This applies to ALL Noypitz locations as their upper management manages all locations.

It was my mom’s birthday and she had her 5 sisters visiting from out of town so she decided to celebrate at Noypitz. First off, she made a reservation for 20 but when we got there, our tables were separated. My sister, our husbands and myself were seated on a different table completely away from our family. What’s the point of a reservation if you can’t accommodate us in one table or even near each other? Or at least let us know a head of time that we would be totally separated?

Next, the server was SO rude. They were bringing out food and he didn’t know which table to serve to and was getting mad at us for not knowing which table. Isn’t it your job to know what table ordered food? Not to mention because we were in a separate table, our check ended up being separate as well. Common sense, that alone tells you what table ordered what. He also brought out a dish that none of us ordered and he continually made sarcastic and rude comments due to his own ignorance. I wish I got his name because he should not be in the restaurant industry or any customer service job. But he was bald with facial hair, if that helps. He even poured my auntie water and sarcastically said, “THANK YOU!” Blatantly disrespectful.

Lastly, my sister, husbands and I paid our bill because we were in a separate table. But when my mom and her sisters kept asking for their bill, they were told numerous times it was paid for. Every single person witnessed this. My mom and her sisters repeatedly asked who paid for it and their manager kept saying “we don’t know, but it’s paid for” and reassured everything was fine and taken cared of. Turns out, my mom and her sisters were right…. It was NOT paid for. A mistake made by the RESTAURANT STAFF. Not my mom. A day later they were receiving calls and texts, and for one week being harassed by the manager and district manager insisting to pay the bill after a mistake THEY MADE. Ridiculous right?! A night of what was supposed to be a celebration turned into complete inconvenience.

Because my mom is truly an honest person with a good heart, she went out of her way to go back to this unorganized restaurant just to pay for the bill a week later. Instead of letting the bill go, taking the loss and correcting all the mistakes that were made that night, again due to their ignorance and disorganization, the district manager insisted my mom come back to pay the bill. He even said, “please don’t come when it’s inconvenient for you, you can come to pay the bill when it’s convenient.” Not sure why he would even say that, as if it is ever convenient to come back. Oh, but they took off the 20% gratuity to make up for the entire ordeal. HAHAHA what a joke, as if that even fixed anything 😂 Definitely not the way a business/restaurant should run if they want customers back.

I really just cannot emphasize enough how incompetent their staff and management is. They should be SO embarrassed of themselves. We are locals but will NEVER support this business nor will we...

I attended a breast cancer fundraiser event on 4/22/25 at this restaurant. Both the food and service was disappointing. Firstly, I arrived around 6:30pm, sat at the designated area for attendees and ordered a drink as well as two menu items (Lumpia and Vegetable Noodles). My drink arrived after 7pm and was clearly watered down. The Lumpia arrived after 8pm and lacked flavor, without the dipping sauce I wouldn't have been able to consume. The Noodles arrived after 8:30pm. Crazy thing is the place was not packed so I don't understand the long wait times. Furthermore I asked the waiter to just cancel my order multiple times and she kept insisting it was on its way out. By the time my noodles arrived we were packing up to leave and then I realized they got the order wrong. The waitress argued with me that I ordered what she brought and multiple people in our area had to inform her I did not order that dish, since she wouldn't take my word for it. I sent it back and asked for it to be removed from my bill which was another argument with a manager. After they finally removed it and brought my check it was close to 9pm. I put cash in the black book as well as a tip (which they didn't deserve). As I'm walking out of the building the waitress and another worker were standing at the front counter. I walked past them and out the door then heard yelling behind me. The same terrible waitress ran outside shouting, "You need to pay your bill". At this point I was pissed and asked her if she bothered to look inside the book, she looked away ran over to the table then came back and told me I was good to go. I received no apology for embarrassing me in front of all the people outside and no apology for the terrible service. I will never return and would not recommend this place to anyone. For the prices you can get much better food and customer...

Dear Noypitz Management Las Vegas,

I’m writing to share our unfortunate experience during a recent birthday celebration at your restaurant. We had a reservation for 22 guests at 7/19/25 for 4:30 PM and were initially seated together at a long table. After placing our orders, we were unexpectedly asked to move because, as explained by your staff, “we didn’t anticipate you’d be here longer than 6:00 PM” and “we didn’t expect you to order more food.”

This sudden relocation to a fragmented setup—split between different tables—completely disrupted our gathering. Our dishes were meant for sharing, but we had to walk between tables just to retrieve food, leaving little opportunity to enjoy the meal or properly celebrate the occasion. What should have been a joyful and unified experience instead became inconvenient and disappointing.

Additionally, one of the dishes we ordered- chicken feet- arrived burnt and had to be sent back. Though your staff did apply a minor discount and offered a complimentary dessert, it didn't come close to making up for the loss of time, warmth, and connection that the evening was meant to provide.

We made our reservation with Noypitz believing it would provide care and communication with the size of our party in advance. The lack of planning and abrupt changes undermined the spirit of the celebration and reflects poorly on the service.

I hope you’ll take this feedback seriously and consider how future large party reservations are managed so that no other guests have to go through a similar experience. We chose Noypitz because we hoped for a warm and memorable evening. We’re still hoping you’ll honor that...