Went here for the first time post-pandemic (about 5 years) before going to the Deadpool3 movie. Not a good experience. I told the server I'd like a Juicy Lucy and that it was my first time ever having one. She said nothing about the burger. Food comes out and my burger is incredibly undercooked. It was not pink in the middle, it was red. All the outside edges of my burger were pink. When the server finally checked in with us (I had already finished all my fires at this point so it was a while) I asked the server if I missed on the menu where it said the burger would come undercooked. She quickly explained that because of the cheese in the middle that's just how it comes. This is not true at all as I've gone on Youtube and seen many Juicy Lucy burgers fully cooked. I can only assume the chefs they have are not as good as other places. The server did offer to refire something for me at no charge but I told them we had no time to wait 20 min again for food as we had a movie to get to (a shame cause I was still hungry). The server upon bringing the check had taken the burger off (I ate absolutely none of it ew) which I do appreciate. My total before she removed the burger was almost 30$, so I ended up paying 40$ anyway since after the initial mistake the server did everything they could to 'fix' it. So I paid 40$ for some fries and a drink and half an entree that I split with my friend. I ended up being pretty hungry DURING the movie. When I came here 5 years ago and had a burger, it did not come out like this. I have been to other restaurants that list how a burger will come out if unspecified. This was no where on Lucky's menu as I asked the server when they came back. The FDA recommends not eating pink or red burgers that have not been temped to 160F, and since this had cheese in the middle I cannot imagine that it was temped properly. Overall just incredibly disappointing experience. Let this review serve as a warning if you see it: be careful of the burgers at this location.