Phone-n-Fix — Local services in Fargo

I took my iPhone X here to get a screen replacement a few weeks ago. I had some dead spots on my screen, but it was still functional & the original apple screen. The employee let me know it was a known issue with iPhone X's and a quick fix. As soon as I left, the phone screen started glitching and moving on its own. I also noticed that the screen quality was much brighter and the colours much different compared to before. This was so noticeable I put my phone side by side another with original parts and the difference in brightness and colour was crazy. There was also a problem with the facial recognition picking up only every two or three times out of five. I went back the next day (mind you nine months pregnant) and informed they do not use original apple screens as they are not apple certified. With their replacement, you will lose the True Tone feature on your iPhone and the brightness will never be as dim or bright as original apple screens. The employee was well aware of this but never bothered to mention it, even when I told him this was the first time replacing my screen since picking it up from the Apple Store. As someone with migraines, my brightness is always all the way down and night mode always on, which he would have seen right away so this was extremely disappointing. Their screen is also still not fully functional - still glitching and moving on its own here and there, facial recognition not picking up, a red light now appears every time I attempt to unlock my phone. The screen will now sometimes flash white and shut off and raise to wake feature now takes multiple raises. For the price they charge ($200) you are much better off going to geek squad, where I went and was quoted $270 as they ARE apple certified. The screen given here seems as if it's being rejected by my phone and definitely not worth what they're charging, even with their...

This is the place for all your phone/device needs. I was referred to them to when looking for a cheap simple phone for my young son and needing to replace a shattered iPad screen. I was about to buy an older phone from someone else but so glad I stopped here because they informed me that my provider no longer accepts those phones. I would have been out a couple hundred bucks just for not knowing this! They helped guide me to find the perfect phone for us and so reasonable.

I also found out they also provide financing and the latest and greatest models as well!

Then I found out they offer super amazing warranties for super cheap. They literally cover everything!

So I bought a phone and case, got my iPad screen fixed (super fast & cheap, would never know it was shattered), and then went right down the hall to my phone carrier hooked up the new phone and saved myself an extra $60/mo by canceling all my devices insurance because I will only be taking my stuff to phone n fix! It was so fun when the guy at the provider store looked at the phone ready to tell me it couldn’t be hooked up and try to sell me a new expensive phone and I got to tell him I was already aware of their new policy and had an appropriate phone!

A few months later and everything is still working perfect!

Customer service, promptness, knowledge, & wide variety of devices, accessories, & services were top notch and I won’t be dealing with anyone else from...

I was planning for a trip to Fargo (I live 140 miles away) and my phone needed a screen, so I emailed them. A representative called me back a little bit later, which I liked, because a place in Aberdeen had not responded to my online query even after I filled it out twice.

I had some difficulty finding the place. i first went to the old location, which is still online. When I went to the mall it wasn't too easy to find.

It took less than an hour to do the fix. I'd paid in advance, (114.50) and it seemed a little odd that the person at the booth said the charge would be $100.00 (that is that's what he said before I told him I had already paid).

So it sounds like Phone N Fix needs to do a little better giving consistent prices.

When I got back after the fix, I had to ask the guy to clean the case screen (I have a built-in protective screen that had little glass fragments on it) before I put the phone back in. I think he should have cleaned it without needing to be asked.

Other than these few things I was happy. This is the first time I've broken a screen and it does feel pretty good to have the phone back in like-new condition. I went away without a receipt, but was glad to see that they emailed me one. I was kind of in a hurry so I didn't bother about it at the time, but I think they should always give a customer a receipt and not just hand them...