Old Town Creperie — Restaurant in Flagstaff

I have a pretty thick skin for poor service. Sure, if you make a mistake, you make a mistake. But when you are actively rude to your customers who are trying to give you money, that’s another issue entirely.

I was shocked and disappointed by how poorly we were treated here. We were coming from out of town and asked for a recommendation. Rather than making a suggestion, or politely providing a menu (at that time they were not busy), the person behind the counter responded with “why don’t you just look at the menu?”

Then we ran into some trouble paying on the tablet (a connection issue). Again, the employees did not ask if we needed help. Rather, the same employee rudely said “you can put the tablet down” as if we were planning to steal it or something. Sorry, we were just trying to pay you.

Again, things happen. I understand that tablets might not work. But simple courtesy goes a long way, and it was lacking at this...

Technically this is not a review of the food experience at Old Town Creperie, which was excellent. This is actually a review about honesty. My wife forgot a pair of Oakley sunglasses when we had lunch there. We returned the next day to inquire if someone found them. The person behind the counter knew about a pair of found sunglasses but could not find them. We returned several times, eventually finding the actual person who served us lunch. He told us he found the sunglasses and set them aside but nobody could seem to find them. Somebody associated with OTC now has a nice pair of Oakley sunglasses. If you take something left by someone else, it is still stealing. If someone would take a pair of sunglasses, what else would they do TO THE FOOD? Its not like I returned a month later, this was the very next day. Everyone seemed to know about the situation. Honesty is a binary thing. Either you are, or...

Honestly pretty mediocre as far as savory crepes go. I went with my boy friend and paid $30 for 2 crepes with a fair tip. The crepes we received were very cold for some reason, as if they had been sitting for a long time before our names being called. The crepes themselves were not worth how expensive they were being filled with a teaspoon or two of shredded chicken, 6 spinach leafs, a slice of tomato and some cold melted cheese. My boy friend's crepe was just as sad and cold. We also found a few hairs in our crepes just to top it off (they looked like pet hairs? I don't know lol) . I'm not trying to knock this place but for $30 of crepes you would at least expect to feel somewhat full and satisfied, which we weren't. I'm sure their desert crepes are better but unfortunately I don't feel interested in coming back after feeling kind...