McDonald's — Restaurant in Florence

I don’t usually give bad reviews but this McDonald’s has some workers that are very rude. One time I was there I had a worker get smart with me and I ignored it but this last time I didn’t. I was in drive through and needed my card ran a second time for my second order. The worker said no he couldn’t do it and he argued with me. I said can you please get your manager because they have done an over ride and did it before. He rolled his eyes at me and said she is coming. The manager came and did the over ride like I told him she could. I know this because I worked at McDonald’s for four years before. After the manager walked off he made the comment “you don’t need to get an attitude with me”. I immediately request to talk with the manager. She came and pretty much looked at me like I was dumb. I had to go back cause he left my drinks out. I gave him the receipt and said I did not get my drinks. He gave me a mean look and said what is this for talking about the receipt. At this point I was beyond being nice and said you did not give me my drinks. I work hard for my money and I will no longer give it to this McDonald’s and I would suggest others do the same. If your workers act like me giving your establishment money is causing them an inconvenience then I will just...

I came through around 6pm to get happy meals for my children and the employees were very rude and unprofessional.

The young girl taking our order at the speaker box was so quiet we could barely hear them so I had no idea if they got my order or not.

Second she just stared at me at the pay window and I asked what my total was so I could gather the cash (since I couldn’t hear on the speaker box the total) and the young girl just stared at me and rolled her eyes.

Next we drive to the pickup window and it was 5 minutes before anyone came to the window and I could see them sitting there not working and just gossiping about another employee. Very unprofessional.

Then we get our food and the lady didn’t say a word. I even greeted her with a “Hi how are you” and she just stared at me. No words no smile. Honestly it was extremely rude.

I’ve been to this location a few times and they have never been the best but they have definitely never been this bad….. I suggest choosing a different location for your...

I love McDonald's but I definitely don't love this one. I ordered my food at 10:31 the other morning they pulled me while they made it. That's fine I waited, the food comes out and I go back to work (right accross the street) the food is ice cold the buns untoasted and it taste as if one or more of the ingredients had gone rancid. I call immediately and they offer a replacement which I go get later in the day. I had to wait again. The bun still untoasted and the burger still has an off flavor. This time I ordered fresh french fries and was very disappointed when I saw them just give me ones they had already made. I cant drive far away for lunch so going to McDonald's is now just no longer an option. Corporate needs to step into this location and make some serious changes. I've been going to McDonald's for over 30 years and am now thinking of not going back because of...