Disappointing Experience – Especially Be Cautious If Picking Up Late
We visited Sacramento last weekend and, after a long drive, picked up food from Andy’s Kitchen on Saturday night. Unfortunately, the food was borderline spoiled. My wife and I felt sick shortly after eating just a small portion, and we had to throw the rest away—it was completely inedible.
What made the situation worse is that the restaurant is closed on Sundays, so we had no way to speak to anyone the next day. We left Sacramento early Monday morning around 4 AM to return to Los Angeles.
When I called later, a lady at the restaurant was polite and apologetic, saying we would be reimbursed. But when the owner, Andy, called, the tone changed completely. He was dismissive and took no responsibility. He said we should have kept the spoiled food and brought it back on Monday—as if it’s reasonable to store potentially unsafe food in a hotel room for two days and delay a 450-mile return trip just to prove a point.
I rarely write reviews like this, but I feel it’s important to share—especially for people picking up food late on Saturdays before their Sunday closure. I hope the restaurant takes this feedback seriously and improves both food safety and how they handle...
Read moreWARNING: This place is under new management. Usually that's a good thing, but not this place. They had no proper menu, no sodas (I felt like I had stumbled into tijuana with the .99 cent glass coke), the waitress was rude and kept bugging us if we even liked the food and took the food away while we were paying and one of us was still eating.
Before I get to the food, If you can't be confident in what you serve, don't serve at all. The quality has gone literally to the dogs. Fried rice? Inedible - they didn't bother to trim the fat from the beef making the meat inedible, greasy, and no flavor. The chicken is lower quality than before mostly low grade dark meat mixed with fatty white meat. No more eggrolls, appetizers, etc until they can even function. The bottom of the plate was dirty and crunchy.
Overall I'm guessing it was not a clean change of hands. The new version of this place made the Burger King look suddenly super appealing
This was my go to for dates with my wife. No more. Also, why are their employees leaving fake reviews?
UPDATE: We got food poisoning from this place. We will be following up with the...
Read moreWe wanted something to eat in folsom so we decided to try Andys kitchen. When we received our orders my fiancee ordered the spicy chicken i got chicken with green beans with extra green onions. He really enjoyed his dinner he states it tasty ans spicy my dinner was really good i enjoyed my chicken it was really soft and i love green beans. So we decided to eat there the next night we got pork pot stickers and pork fried rice the dinner was great pot stickers were big and full feeling. The owner Andy was there to greet us with a warm and friendly face with a positive attitude. Will be going back alot. Thanks for the dinner and hospitality. Will post pictures of our next meal. Please come to try andys kitchen if you are in mood for chinese food. Great price and large...
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