Panera Bread — Restaurant in Folsom

Another favorite restaurant to visit, their food is delicious, especially their salads. They always seem to be come up with new inventive ways to serve up their dishes, and that includes having combo specials or deals.

Panera has changed through the years where it used to be they would give a customer table number to put on their table, so when their food was ready, a server would bring their food out, but it seems to have changed, where they give a customer a buzzer and that lets a customer know when their food is ready, for them to pick up themselves. It's different. More self serve, than being served.

But the quality of their food hasn't changed from the few visits I have had recently. And their restaurants are always clean, they seem to invite and welcome a "come eat, and stay" attitude. Especially with all the outlets available for studying or working, even. It's pleasant.

This Panera is located in a huge outdoor shopping center, and while I was in for a short visit, I ventured in for a small meal. It was nice, large, empty and comfortable. And the staff that assisted with my order, was great to work with, no impatience or coughing or weird strange facial gestures for asking several questions, just put pleasantry and it made it nice to be able to enjoy the quiet cool calm atmosphere.

It's also nice because there is outdoor covered seating for those hotter months and a huge covered parking structure, to keep...

I LOVE this place! The people working there are so nice and professional! At lunch rush I have seen them pull it off with amazing skill! No one complaining, food was prepped, and to the people in an amount of time that made my jaw drop! I was at the door leading outside, and i was at the register(by 7 minutes), ordered, and my food was ready by 5 minutes from them! THAT is how a restaurant is ran! Everyone working there should seriously get a raise! I am not joking, and i hope headquarters see's this and does something like a raise or something! I know if I was in corporate or headquarters, they would have is in a heartbeat because they certainly deserve it! They feel like a friend when I go there, and I go A LOT! I won't ever stop going there! I look forward to seeing the employees and enjoying a healthy, perfectly made, and superb meal! PLEASE never change this place! It is a gem! And thank you for the best...

Called to make an order for pick up on the following day and they had a system error. Was told to pay for it at time of pick up by manager on duty and then got a phone call in the morning stating that they cannot follow through with it as that is company policy. They ran the card again and said it’s the credit card issue, ran a different card a still ran into same issue. These are company cards and funds are available. This place promises one thing and follows through with another. It’s been issue after issue here and this is the final straw. Previously we tried to pick up coffee in bulk order, then tried charging us for the cups. Then we got coffee and they just topped it off with hot water, not all coffee. Sabrina the general manager didn’t seem to care about the customer service aspect and that is where the company is now losing my business moving forward. I will be taking my large catering...