Chill-N Ice Cream Fort Lauderdale — Restaurant in Fort Lauderdale

Came here to try it out on April 21st, 2024 at 3:09pm. Awful customer service. This was my first time here. I wear glasses and I didn't have my glasses on me this time, so I couldn't see very well. I also have a dairy allergy. When I went to pick out my ice cream, I thought I was getting a vegan ice cream. It wasn't vegan. Again, because I couldn't see very well. Honest mistake. Can happen to anyone. My partner then noticed and let me know what I got wasn't vegan so I couldn't eat the ice cream because I am allergic to milk. I did not want an allergic reaction. I explained to the young lady if it could be remade vegan. She said okay, but then wanted to charge me again? I let her know that I already paid the first time so why charge me again? She refused to make the ice cream vegan due to allergy reasons and then dismissed me. I even tipped this girl above 20% and she was giving me a lot of attitude. I wasn't even being rude. I asked politely. I hope this review can help others. It seems this place isn't very kind to customers and as my first time here, the whole experience was awful. I not only walked out with losing my hardworking money, but I also walked out without my vegan ice cream. Very disappointed that this was how I was treated here. I hope Corporate sees this review so they can better train their staff, teach them customer service or just replace the young lady that was very rude to me with someone more suitable for the job and can see an honest mistake is an honest mistake. I didn't ask for this allergy when I was born. So why give me a hard time ? Why not just remake the product ? It seems this place doesn't...

Pretty good! LOVE the seasonal ice cream what can I tell you is so amazing and good! Love it ! What else can I tell you, it's pretty good I like that way you have a thing that they have is it's amazing there's a guayaba and cheese thing oh that's so good the only thing the customer service here is a little bit too cold no hello no thank you for coming I mean I understand bunch of them they're very young kids that I don't even think they can communicate well but you know younger generations but still at least hey thank you for coming or hi nice to meet you whatever you know something nice and simple or blah blah blah but nothing very cold, very very cold not at school other ice cream though and now that's a good thing the ice cream is amazing it's just like so soft so creamy and so cold like it gets to your stomach cold the bathroom a little bit dirty I almost gave you a one list star just because of the bathroom because it looks so nice but yet so dirty but not that much the good thing they have water that's something you have to understand me not being a sweet guy I hate sweets but you know the the Sweet tooth kicks in once in a once in awhile I tell you it's worth it I mean I wish they had something to have more acidity like passion fruit or lemon or lime or whatever something between because I really love something acid not too sweet but anyways eventually I hope so someday in the future they can have like I don't know like sour Sweet...

Sometime, under a scorching SOFLO summer evening, after a meal, there is no better way to chill than at CHILL N (2422 N Fed. Hwy., Ft. Laud. (they also have other locations in Coral Springs, Weston, Aventura… and God knows where else).

CHILL N is a fairly recent concept of making nitrogen-infused iced cream right before your eyes (well, behind the icy fog). If you’re a Star Trek Next Generation fan, you’ll understand this and if you are a child you will be wide-eyed and jaw struck. Imagine entering a Borg Cube: nitrogen tubes run down from the ceiling onto some apparatus mixer like food incubator bowls. You choose your liquid flavored cream from a choice regular, yogurt, and even vegan cream, then you select the sweet vittles to be mixed into your composition. Then, you walk down the line where an operator places the liquid specimen and the goodies that you’ve chosen into a stainless-steel bowl. Another operator places the bowl in the infusion cradle, pushes a button, the mixer blade starts rotating, and the nitro is injected into the mixture as it churns. Alien vapor begins to surround the working environment. The operator disappears behind the fog, and the ice cream metamorphosis is in process. Then, the bowl is passed down to another operator who places the silky and creamy blob into a cup, shapes it, and presents it to you. Then, believe me,...