Jimmy John's — Restaurant in Fort Worth

I don't even know where to begin. After reading some of these other reviews, Im starting to think I should be glad I received any food at all.

It took about 40 minutes for my first delivery. The store is only 4 minutes away but we were strapped for time. And yes, I said first delivery. They forgot two bags of chips and a pickle. I gave the driver the receipt so he could see what kind of chips we ordered. Ten minutes later he returns and hands me a bag. As he's walking away, he turns around and says, "oh yeah, she forgot to put the jalapeño chips in there. I meant to tell you." If you knew already, why wouldn't you turn around and get them? So, he asks if I want a refund. I say sure. I waited more than a week and still no refund.

Now, we did get most of the food we ordered, but it wasn't worth it. I paid for extra guac on a veggie sandwich and you could barely see any of it.

I'd rather be done with them than have to deal with calling the store and complaining/asking...

Can't place an order online! When you call close to closing time they don't deliver to your address because it's to far maybe? Wait I live 2.3 Miles away from the GD store. OWNER please ensure you hire the right people and not the crew you have now. 2.3 miles away. Google even got it right.

Happy Holidays, I asked Santa to bring you some employees that work past 21:00.

Also after ready all the reviews it's seems to take 45 plus minutes to get a sandwich and calling at 21:12 and closed at 22:00, I wouldn't have got the order because it seems that this location is the slow version of the commercials that you hear on the radio. What a joke.

If you call they will hung up on you and not return your calls when you have a problem.

4 days and counting waiting on a refund. 12-04-2019 was my...

Employees rude and unwelcoming. I walked in and the older woman at the register just stared at me. No "hello," no "What can I get for you?," nothing. It was really weird. I placed my order and had to confirm what size she selected, because again, she literally refused to talk to me.

After making my sandwich, she just called the order number, put my sandwich on the counter and walked away.

She is very rude and unfriendly. This is not how you attract customers to your store. I am a business owner and I teach my employees about building a positive first impression with anyone who walks in.

I will no longer visit this location. There's one on Western Blvd with much...