Honestly I’ve come here for the “ FREE PLAY ” on sundays before never had any issues . This past Sunday a friend and I came and where the only ppl there …and when I got my bill it was to my surprise it wasn’t free ! $40 extra , she said the karaoke isn’t free ..? Which was surprising because I’ve come here on “ free play Sundays “ before and walked right in the karaoke trailer and did karaoke and was never charged for it and I’m still trying to get a response to anyone including the bar manager Alex as to since when they charge for it ? And where that posted .or at what point is the customer notified of this . The bartender Alex said she would have told me of this charge but I “seemed so confident going in “ as I was because I was excited to do karaoke 😁 as if that was supposed to nagte the fact that no one said anything , there aren’t any signs posted , it’s not on the menu , no one said anything , nothing . So yea I was pretty surprised when I saw my bill , I ask for a manger to speak to about posting signs and possibly do something about this mistake and she said there was no bar manager there , that she was unable to do anything , so I asked for the contact to a manager, which is also apparently by the name of Alex and I reached out twice and I have received no response …... things like THIS is why they’re dead on sundays . And this is how businesses fail on 7th . Yall just robbing people out here and calling it “free play sundays . “ it’s Shameful . I guess yall need my 40$ more than I do if u have to charge ppl unknowingly . But hey we are on 7th …. My Advice , unless u don’t mind being charged for things unknowingly Save ur money and go else where . I have no problem paying for a service I’m KNOWINGLY being charged for , I just ask that managers and bartenders take accountability for their mistakes . But yall won’t even answer a phone call or text to hear my feed back and concern so I’ll just leave my feed back here . On another note they guy bartenders are alllwaysssss awesome and cool and can seem to...
Read moreHonestly shocked at how bad the service was- after a machine didn't give full credit for money entered the first bartender tried to help others in my group by giving a quarter to make up for money lost but there was no coin slot on that machine- upon stating this another bar tender interjected rudely and giving lots of attitude. Didn't make the birthday outing feel fun so we decided to leave and I turned in ping pong paddles to get my ID back to leave and upon asking why (we had just arrived) the rude bartender heard me say that we were leaving because of a rude encounter - he got extremely angry, puffed up like he was ready to literally fight the group members from the initial encounter, and then yelled about going to kick them out while busting out onto the patio.... After they were already off property waiting for me. This was the most extreme and uncalled for reaction I have ever seen, much less from somebody currently working and talking to guests at their establishment.
The initial encounter was not great by any means, but that second reaction to me not even talking to him- WOW! No other workers seemed to care that he was acting that way either, just stood and watched. I seriously think there was a chance of the bar tender hitting those with me had they not already left. None of our party will ever be returning, especially while that hot head works there. Hot head said that I could stay, that only the others were kicked out- as if I would remotely want to stay in that dude's vacinity after that, much less abandoning my group to play games solo. We headed over to FreePlay and had a MUCH better experience, and it was cheaper to pay the one entry fee rather than pay...
Read moreI'm going to start off this review by saying this place was cool!
My only issues were the music and the food.
Maybe it was just me, but I've been to plenty of bars and the music was WAY too loud. That or the staff was just speaking too quietly. I legit couldn't hear anyone who was standing infront of me.
And the food. It was alright, but it really wasn't worth the price. ($20 sandwich) I ordered "The Dank" because it sounded amazing but it was EXTREMELY flavorless. The meat, the cheese, everything on it was just so tasteless. PLEASE consider switching the cheese or adding seasoning or sauces to the food.
Other than that I really liked the place! The choice of games (although all of them weren't functioning or didn't allow 2 people to play at once, which kinda sucked) were GREAT and the staff were really friendly and easy-going. The bouncer at the door was really cute too, calling people "love". 😆
I'll definitely be coming back in the future, just not for the food lol
Update: It has come to my attention that days when the music is too loud is when DJs are there. It's not the place itself that plays music too loud. 😅
Also, turns out the Kimichi tots are REALLY good. I liked them a lot more than the brisket fries and idk if they've changed the Dank but I'm not willing to...
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