Juliet's Italian Market and Café — Restaurant in Frederick

Five stars because the sandwiches are delicious but they need to think like a customer. I’m giving it five stars because my capicola sandwich was absolutely delicious. So I ordered a sandwich during my run in Frederick then headed over to pick it up. The online ordering experience was not very good. I order online from many restaurants now and most of the small restaurants use third-party online ordering. On this particular page there is no menu descriptions so you have to keep going back-and-forth between the menu on their page and the online ordering page. Then their menu has the sandwich listed with the toppings but when I picked it up at the restaurant it had nothing on it but Capicola and mozzarella. They said you have to specifically pick the items you want on it when ordering online but most of the restaurants just default to the way it’s made and if you want something taken off of it you say so when ordering. And then I realized I didn’t get a drink so I went to get a bottle of water from the shelf and pay for that separately. When I went to pay for it they said sorry no cards or Apple Pay for anything under $5. Keep in mind I just ordered a $10 sandwich and left a tip, specifically because I know they have to pay a fee to these third-party online ordering services. I often tip specifically to help offset their fees at small restaurants. I also was sweaty and obviously I had just come in from my run with no water or anything to drink. I walked down the street to get water from another restaurant. So after walking down the street and getting a bottle of water, realizing my sandwich was made different than the menu description, walking back, getting it fixed, and finally sitting down to eat, the sandwich was absolutely outstanding! The bread was delicious, the meat and cheese were delicious, the vinaigrette was amazing, and the vegetables were crisp and fresh. So now you see why I gave it five stars but had a few major disclaimers. Some business owners just don’t think long term or big picture they think about every little nickel and dime and don’t step back for a second. Not letting me buy a bottle of water was ridiculous in my mind, this was totally inexcusable and avoidable. So I want to put my true review down here but I don’t want to negativity affect their rating. Hopefully the restaurant owners will switch to a better third-party online ordering site and consider dropping their five dollar minimum for cards or electronic payments now that many people don’t even carry...

I have tried multiple sandwiches from this place as well as various grocery items and frozen pasta items that are either made from scratch there or brought in from NJ or NY. All the sandwiches are fresh and delicious. They’re also large, I always get two meals out of one. I don’t eat large portions typically though. This past weekend I picked up their frozen meatball lasagna which I hadn’t tried. The owner (I never caught her name) told me she had just made it from scratch. Wasn’t even frozen yet. I took it home and made it and it was absolutely delicious. Tasted like 100% homemade, so much better than the frozen stuff you can get in grocery stores. Enough for four meals total. This place is awesome and the employees are extremely friendly. Super glad I work right...

I couldn't even try the food the service was that horrible. I walked in and was barely greeted as the girl kept her side conversation going with a guy louging with his feet up in a corner of clutter and mess. Their conversation consisted of foul language and carrying on as if I wasn't there. She continued to make an order as an older gentleman (a regular) came in and was warmly greeted. I had been waiting close to 5 minutes for her to finish her side conversation and slow order making for her to then tend to the gentleman that walked in after me first. I was so disgusted by that point, I put the drink and snack I was holding away and walked out. I will absolutely never return after my experience and vocally deter anyone from...