Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Fresno

I've been going to this location for a few years now since moving into the area. The food is always excellent, however my last two purchases have been marred by poor staff communication. The most recent being today. I placed an online order, as I typically do, at 3:29PM. The site told me it would be ready for pickup by 3:49PM. I arrived at the store at 3:50 and was told at the counter that my pizza was not yet prepared and that they would be putting it together now. This was an issue but not terrible at first. I waited for my order to be finished, but before long it was already 4:00PM. I went up to the counter again and spoke with a different staff member to ask them if my order had been completed. It turned out my pizza had been completed, put on a rack, and I had not been told of it by the staff. The order before it, some weeks ago, had the same issue take place where my order was not put together on time and I was not told by staff that it was ready after it had been finished. This location is the most convenient for me since it's a short drive from my house, however if this continues I may stop ordering from this...

My favorite pizza. Less greasy than delivery, they run weeknight specials and have a rewards program for ordering online. Downside is they get slammed on weekends and a couple members of staff could use a refresher in customer service - others are as nice as can be though.

8/15/21 the service has been declining here. Today i walked in and the music was offensive. There is clean rap that doesn't talk about B & dime bags. Not somewhere I'd bring a kid.

7/31/22 no one making pizzas when I walk in for my online order. I was there a little early so, okay. They helped two walk in before they even realized they needed to make mine. One guy with shoulder length hair has it loose while making pizzas. The aesthetics of the location have been spruced up and the staff was...

The staff at this Papa Murphy's is always changing. Sometimes, the people are very professional, and other times, not so much. Anywho. I recommend not eating there because the people working there are not very clean. The same glove hands that touch the food and made the food are now ringing me up at the cash register. Then those hands go back to making another order. No one is wearing a mask or hair net. This man long hair was not covered. I don't know if this is ok, but his hair was hanging over my food as he made it. Then he was talking to his friend while making my food. They were laughing and talking all over the food without a mask, and I couldn't handle it. I refunded my order quickly. In the end, I would suggest another Papa Murphy's....