Her: welcome, what’s your name? Me: Elvis. Her: what can I get started for ya? Me: grande bold roast, two shots. Her: oh, I’m sorry, we didn’t brew any bold roast this morning! Will a medium roast be okay? Me: no. Her: I’m sorry? Me: I said no. You have been open for more than an hour and a half. You have two pre-brews to make and somehow you couldn’t pour grounds into a filter and hit the Brew button? Her: well, you can come inside and wait and it’ll only take about five or ten minutes! Me: so now I am part of the work flow and you’ll probably expect a tip for this. Her: … Me: I try to be the nice guy…the kind person…I really do, but at five dollars a cup I don’t think it’s unreasonable for me to expect you to have done your job when I pull up an hour and 38 minutes after you should have been prepared to open. For some reason pre-ordering was not an option at this one single Gainesville location so you didn’t know in advance I’d be showing up for this type of coffee which makes me wonder why the system was even implemented.
I get it - you don’t write the $bux music, you only play in the band. But all of the band members have to play their parts or the whole song falls apart and at that point you’re no better than Funkin’ Blonuts and that urine they sell there and pass off as coffee.
I’m not coming in because if I do I’m putting on an apron and taking over as the manager that is clearly either not there or not doing their job. And you’re going to learn to do yours and you won’t like me very much until you do your job.
Probably better, with the next closest $bux six miles away, if I just roll down the street to WaWa. They will have done their jobs.
It’s a strange business model - a coffee place that didn’t make the coffee. I’m guessing it’s a Florida Man variation on the original Howard Schultz plan. So good...
Read moreI'm from New York, and let me tell you the Starbucks in the New York City are always banging! The hospitality is amazing. You are rexeivws as if you were family, very friendly staff always. I speak for every Starbucks on NY. Penn Station, midtown NYC, downtown NYC, Brooklyn, Queens where ever in NYC I miss you all.... because here "Southern Hospitality" is non existent. I have experienced here that some individuals are politely rude 😒... it is sad... I would spend weekly by default $50-$60 at my Starbucks in NYC... however being here is way less, I mean way less... Starbucks here have become very cheap with their Raw Sugar, the only thing made available at the self service counter are napkins, straws and stirrers... I do not like or entertain negative rspport/comments about people or establishments but I have experienced rudeness to my face from some Starbucks employees that leave very much to desired.. that you really do not wish to return to that establishment... not just this one but wow the one by the hippodrome SE1st ave..rudeness and are unapologetic about it... so I just take my drink and lea e quietly . Let's hope for the best... Starbucks should not have their establishments understaffed... why? Service and moral sink to very low levels and WE the loyal customers suffer..also Starbucks do not cater to vegans in all their meals... Starbucks serves beyond burger but with non vegan additives making it only vegetarian friendly. Gluten free non available as well. So if you are gluten free or vegan gluten free best take your appetite elsewhere as their selections are close to very little to none. Also charging those individuals who have dietary restrictions and upcharge fir plant based milk.. there should not be an extra harge for dietary...
Read moreI left my bag with my iPad and the rest of my belongings on the chair and was an hour away on the way home. I call the store and ask the employee if anyone turned anything in. He says no. I informed him I was sitting outside and asked if he could go outside and check for me. He says yes hold on. Comes back and says sorry there's nothing outside on any of the furniture. I then verified that I was calling the right location. Luckily I drove all the way back to the Starbucks and there's 2 couples sitting outside drinking coffee (same couples I saw when I was there). They said that no employee came to check and the bag was in their sight the whole time.
Luckily I drove all the way back to find that it was there because I was about to cut my losses and move on and assumed someone stole it because the douchebag employee couldn't take a 30 seconds to walk outside at 10pm (they're open til 12am) and check for my bag.
How hard is it to walk your lazy ass 10 feet when I know the store is not busy at...
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