I went in on Sunday, 10/19/2025 around 9:30am. No coconut milk , no extra caramel drizzle in my macchiato that I paid for. I also have allergies to regular milk. Hence why I get coconut milk. It was a pick up mobile order. Didn't realize until after drinking some that it had no coconut milk. Got a horrible stomachache because of it. Thanks a lot! And your ignorant baristas don't even put extra drizzle. It lines the cup and goes on top. Must I go in and train the baristas myself since management doesn't know what they are doing either?! Place is a joke! Stealing money from people by charging for add ons and not delivering on that. I should go up there and demand a refund and a free coffee. Or maybe I'll report this store to Starbucks corporate office. Because this is not the first time this incompetence...
Read moreWent in yesterday to get my mom and I something to drink to wake our selves up. Never got her name but one of the employees was extremely understanding with me having a pretty significant stutter. She really made my day. After I had order she had said that I had done a good job and that was the first time I have ever actually felt confident in myself as doing things by myself can become challenging in communication with others. She had half blond half black hair and that’s all I really remember to be honest. After I had ordered I had gone to her and thanked her for making me feel so accepted. I will never forget her. And I hope that she sees this and knows how much she has helped me just by being patient and understanding. Should be a life lesson to those who try and rush people...
Read moreStarbucks has established a notable presence in Galveston, Texas, with several locations catering to both locals and visitors. Each store offers a unique ambiance, yet all maintain the brand’s commitment to quality beverages and customer service.
102 Kempner St (Harborside & 22nd St): Situated in the heart of downtown Galveston, this cozy location is praised for its welcoming atmosphere and efficient staff. Customers appreciate the friendly baristas who consistently craft excellent drinks. The interior provides a comfortable setting, making it a popular spot for both casual meetups and study sessions. However, due to its prime location, it can become quite busy, especially during peak hours. Parking is available, with designated spots for quick pickups, but spaces...
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