Häagen-Dazs Arrowhead Towne Center — Restaurant in Glendale

Came last night before everything closed. There were two girls working on their phones. Disengaged from their surroundings. I normally don't care about this but they treated me like if they didn't make eye contact w me that I would go away. I stood there waiting for service. Asked if they were still open since they were still there. The one girl did finally acknowledge me and said rudely it was only scoops. Fine then please give me the two scoops. Her bad attitude is the reason I didn't tip either of them. Had she been more pleasant I would have tipped her like I normally do when I go there. Don't act like customers are an inconvenience when we are literally the reason why you even have a job. Managers don't hire children who don't know how to engage appropriately w customers. Bad attitudes will cost you customers which will cost you revenue as well. If they want to act like that then maybe they need to work for McDonald's instead of...

No sitting area for paying customers. The manager or whoever she was happily sat down, no mask and appeared to be a customer.  When approached she coldly,  bluntly stated that the area was closed.  It wasnt until she made eye contact that her tone changed. If she's a manager shes setting a terrible example of customer service. And terrible communication. If the area is closed nobody should use it. Not a customer or an employee. And especially an employee without a mask. There are two tables, and three employees. There should be enough time and staff to sanitize the area. There was no line compared to Dairy queen that had ten people in line where as Haagen Dazs had none. Get better signage to clearly state when an area is closed. Be better about training staff to...

You have 3 girls working not a very long line and they lack acknowledging their customers. No milk for milkshakes on a busy day. Ordered a banana split, was served only vanilla ice cream, and frozen strawberries , as well as whipped cream. No bananas, no fudge, or cherry. Didn't mind the no fudge part much, ate a bit of it thinking bananas might be in the middle .. nope... Asked the girl who made it and she said they were there I moved ice cream around to look for them told her no and then asked if she had in fact made a banana split. She said yes and when I asked why nothing else was added and if she can add some bananas or fudge at least she declined and said she couldn't touch the product after it's been eaten. Mind you it was...