We came here yesterday (7/8/23) around 2/3p. It wasn’t busy. There were 5-6 other tables. None were full. There were quite a few employees on shift. We ordered food, appetizers, and drinks. We tried the beer pub pretzels and they were so good I couldn’t stop eating them! I tried the Cajun salmon for the first time (I don’t ever eat fish) and it was marvelous! However, our server, Lauren, was extremely inattentive and apathetic. She was alright initially, but then it seemed like she was disinterested in serving us anymore (which we’re incredibly used to as women are constantly nasty to us). It was very rapid & jarring. We asked her for the bill about 1.5 hours in, and boxes. She flatly said, “OK.” 20 minutes went by and we looked around for her. She was standing by the wall talking to her coworkers the entire time. She was staring at us on a few occasions while over there. She didn’t seem to care about the fact we’d been waiting to go for over 20 mins. She kept checking on the table next to us (of 3 people) every 5 mins, (who came wayyyy after we did), but only checked on us three times. Her attitude was dismissive towards us which was uncomfortable. We finally grabbed her when she went to check on the other table once again, and asked her again for the bill and boxes AGAIN. She once again was like: “Sure” like we hadn't already asked her before. It took 15+ minutes for our second round of drinks even after asking 2-3 different people. A manager (who seemed very tense and unhappy) eventually brought them out to us. The food & drinks were top notch, but the service was awful!!! We weren’t even gonna tip Lauren because of her horrible service, but then I told my husband that I felt bad because I know how it feels to be a server and solely rely on tips, & I know how disinterested people are tipping in this day and age, and how that affects someone’s ability to live. So we left her $5. It was wayyyy more than she deserved tbh. I really like Applebee’s, so I hope they can correct these issues so we can have a great...
Read moreI have enjoyed Applebees in many other states but I wasn’t happy with this one in Grand Forks. I came to enjoy appetizers that I usually do. (1) the food portions were smaller than what I am used to in other places…the pictures for the waffle fries online on their menu look like there are a bunch of fries but I didn’t see many on my plate, (2) the chicken wonton tacos were lacking any flavor except for the skin which was a fun and light version of wonton crisps but in shell form…the tacos only had mayo based coleslaw and the chicken (but I asked to Substitute 🍤 Shrimp and the friendly waitress said she could have the kitchen Substitute chicken for Shrimp so I was happy at first BUT when the bill came I was charged $4 that she didn’t tell me about which confused me and disappointed me because the waitress said a substitute was fine and didn’t tell me I would be charged extra), (3) the chips with the spinach with artichoke dip had way too much salt all over them so I had to rub it all off from each chip. (4) salsa for the chips were too spicy. I won’t be returning to this Applebees. But that’s mostly because I was told I would be able to substitute shrimp for chicken so I assumed that meant, in any food establishment, that it would mean I am not charged. So I didn’t like that I was not told or given a choice of keeping it all vegetarian with extra veggies since I don’t eat chicken or any kind of meat. But I would be afraid of being charged for the extra...
Read moreThe menu is false advertising or not specific such as not say seasoned French fries or comes covered in black pepper only which I'm highly allergic to. The fish says crispy fillets but came soggy and greasy and both cold. Of course I wasn't going to pay for mine since couldn't eat it plus smell was making me choke so waitress took it back right away and my friend she got same order which was cold and soggy also which she tried a bite of each so asked waitress for small to go container for our mozzarella cheese sticks since 3 were only ate ok no problem. Waitress took friends food since she said she couldn't eat it since cold and soggy n greasy fish, ok get bill was $30. Like really, waitress took food away before she brought our To go container for cheese sticks which was only thing left on table so like really think a cup of coffee n mozzarella sticks are $30. Then try say mgr in a meeting I'd have to wait to talk her, hum we waited 40 minutes as it was for food mind you it was 4 ish afternoon and not busy and we had 2 hour drive home yet. Very disappointing to try applebees first time cause supporting the new hit country song rave um no thank you waste money and time. had to stop and spend more money at KFC, closest place on the way out of town atleast there coleslaw was cold lol. we needed food for long drive home in the storm from picking up washer machine only...
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