Arby's — Restaurant in Grand Prairie

UPDATE So last Friday evening. My daughter and I wanted something different to eat. Quick but GOOD. So, we driving around and she says Arby's?? At first I said heck no in my head. Then I said you know what. Let's give them another try. So we went in this time instead of drive thru. I have seen the Arby's commercials countless times and wanted to try the new BEEF 🍔. I asked the young man behind the counter. If he tried it before and if he liked it. Let me tell you! These kids don't bite their tongue these days. The way he described it. My daughter and I looked at each other and said NOPE!! So we stuck with the usual. The manager came to the counter and spoke with us. Wanted to make sure we were alright. His customer service was on POINT! He told the cook to drop us fresh curly 🍟 and mozzarella sticks. I was like WOWWWW. He was very attentive to our needs. I appreciate that! Not sure if he overheard the young man or not, but I sure appreciated the fresh hot food! It was delicious 😋.

P.S. When we got in the car my daughter says. Mama he goes to my school I see him in the hallways. He is very vocal!! Lol...lol 😂. Yes I can see! ENJOYED...

I was in the drive thru on December 23rd around 8pm and order a classic beef & cheddar meal. Got home and there was no cheddar. She also forgot to give me my drink until I reminded her. This is typical in fast food nowadays......when the place is busy. But it was only me and another car in the drive thru. When I pulled up to order, she asked if she could help but didn't respond to any of my questions or orders until I would say, "Hello". It took forever to order although there was no one before me. She took my money then gave me change. She came back to the window three minutes later and said, "Hi, that'll be...Oh" as if "you're still here?". Smh. Also, the sandwich and bread looks, feels, and tastes like it's been sitting forever. Please get it together. Most of these kinds of places are holding on by a thread because no one frequents them anymore. So you would think they'd be on top of things. Three people at the window and two customers and STILL couldn't get my order correct. I'm writing because this is usually my experience when I go and that's why...

The classic roast beef sandwiches are always on point so far. The biggest miss though is the frys don't seem very fresh but unlike most Arby's I have been to this one ACTUALLY has the crinkle cut frys is that is your thing. The Jalapeno poppers and cheese sticks are always good and not too greasy. The chicken nuggets aren't bad as well but I think they get a bit overcooked due to being so thin so keep that in mind, with that being said I would rather have fully cooked chicken any day of the week.

The staff are friendly and inviting, they also don't mind taking a short moment out to have a good joke or 2 with you. The place seems clean enough but I usually just get it to go so I can't fully vouch for the inside dining experience.

All in all I don't hesitate to go out of my way to come here for the classic roast beef and jalapeno poppers, all of the other menu items I would say are about your...