Pizza Patrón Hwy 161 — Restaurant in Grand Prairie

We initially visited this location because my grandson loves pizza and it is close to his home. We were very pleased with the service from Marvin and Litrica, and the tasty pizza and wings were prepared exactly as we ordered. We keep going back to this location because we are very impressed with how Marvin checked on us to make sure our order was to our liking. Marvin's professionalism exhibited pride in his establishment and he is conscientious in details. Amazing Job! Impressive! Most pizza parlors just serve and you're on your own. Not with Marvin, he let us know he cared. This is the type of service you need in more places to keep customers coming back. We had no problem feeling like we received quality fresh tasty pizza and wings and value for our money. So now, this is "our" spot for pizza. You can also try it, you will be pleased with the service and with the food, there are lots of choices, fresh pizza toppings, and all the choices taste good. Good people...

From the second, I walked in the manager started, asking me what I was doing in there, wanting to know if I was invited, he immediately made me regret walking in there and shunned me in front of EVERYONE. This man didn’t even really let me walk in the door without trying to stop me w his body. As I walked past him he chased me to the register and MADE SURE I knew he wanted me out of the store IMMEDIATELY. When I tried to buy a pizza, he said it was only for certain people, and he wasn’t open to the public and certainly wouldn’t sell me a pizza. The dining room was full of people eating pizza, and he refused me service. This man sent me out the front of the store while his crew laughed at me. Stay away from this place because they aren’t even open fully and they are already discriminating against certain clientele. YOU HAVE BEEN WARNED. Go to Pizza Hut or even Domino’s where they value their customers and stay away from this place who has ZERO TRAINING in customer...

I have to give major credit to Marvin at Pizza Patrón. I had just picked up a pizza from Pizza Hut and was about to head home when Marvin noticed the box sitting in my car window. With confidence and a true salesman’s approach, he didn’t just convince me to try Pizza Patrón—he made such a strong impression that I literally threw away the Pizza Hut pizza and walked in as a brand-new customer.

That’s how good his pitch was, and that’s how much he believed in his product. Marvin didn’t just sell me a pizza, he sold me on Pizza Patrón as my new go-to spot. The customer service, energy, and pride he showed...