Products are not what they are advertised. Janky mechanical issues. Not to mention their return process is outdated. Go to their website to print a return pdf and mail it with incorrect order, etc. Then, yes, then wait for several weeks to see if it was received and wait some more to see if you get a refund. Tried to return never opened products to a store, they told me no. Franchises do not do returns from online purchases. The boxes inside the package were damaged as well! Yes, I'm aware of particular products and standards. Would not buy online!!! WOW- THE only excitement I received from this...
Read moreMy husband and I wandered in while walking downtown mostly just to look around. The excellent customer service turned up into paying customers. The staff let as look around without hovering or pushing but was right there to answer questions knowledgeably when we needed them. They even opened packages so we could compare materials. I was surprised to find Adam and Eve in Great Falls to begin with, but thrilled to find that it was a clean, well stocked store with stellar...
Read moreI would recommend this store to anyone who not only comes to visit great falls but even for a night out with a lover or friends! There is lots of fun things to check out and the staff is beyond helpful, they do such a good job at making you feel comfortable. This is by far my favorite Adam and Eve in Montana, there’s just something about the staff at this specific location that really keeps me coming back. Very clean store, NO viewing booths, friendly,...
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